Business Management

Students in lecture

Business Management - Certificate - Operations Management

Employment Information

Data are provided on a program (not credential) level

90% BTC graduate placement rate1

$73,056 starting annual wage2
$99,313 average annual wage2
$143,240 potential annual wage2

  • Employment and Wage Data Sources

    1Employment data come from the Washington State Board for Community and Technical Colleges (SBCTC) and reflect WA/OR employment for students enrolled at BTC between 2016-17 and 2018-19. Students are included in the employment rate if they left with a credential. Rates are not shown for programs with fewer than 10 students meeting the above criteria.

    2Wage data come from Washington State Employment Security Department (ESD) 2020 Occupational Employment and Wage Estimates (Washington State wage) and reflect 2015-2018 employment. Wage data represent occupations that BTC faculty have identified as the most relevant career paths for program graduates. Note that these wages reflect employees with varying educational levels/credentials. For cases in which multiple occupations have been identified by faculty, a weighted percentile is calculated using each occupation’s percentile wage and employment size estimate. Wages are not shown for programs for which occupations do not meet the ESD’s minimum thresholds for publishing. If the program has wage data from the Washington SBCTC that involves shift work, these ESD wages reflect the same number of hours used in the annual wage calculation. Starting wage = 25th percentile, median wage = 50th percentile, wage potential = 75th percentile.

Estimated Program Costs

Entry Information

When Can I Start?

Students may begin this program Fall, Winter, Spring, or Summer quarters.

What are the Minimum Entry Requirements?

Admissions application and assessment testing in Reading, Math and Writing is required. Your score on the test and/or your previous transcripts will determine where you begin your course sequence. Contact Admissions at 360.752.8345 or at for assistance with academic planning.

What are My Next Steps?


Total Program Credits: 20

  • Program Specialty

  • BUS 152Introduction to Operations Management5 CR
  • BUS 153Introduction to Lean Management5 CR
  • BUS 154Creating and Managing a Small Business5 CR
  • BUS& 101Introduction to Business5 CR

Program Outcomes

Students will learn core business practices, principles, and theories allowing them to make immediate and significant contributions in the workplace. Students will gain the knowledge, skills, and abilities necessary to coordinate human, financial and material resources to achieve organizational objectives while adhering to government guidelines.

Students completing the Operations Management track will also be able to:
  • Analyze individual and group behavior, and understand the implications of organizational behavior on the process of management;
  • Demonstrate an optimized approach to planning, executing, monitoring and controlling projects;
  • Describe and discuss the mechanics of operating a small business (pricing, human relations, purchasing, inventory, financial controls;
  • Analyze and apply strategies to maintain quality and stability within operations.

Employment Outlook

Operations Management:

Students pursuing the Operations Management track may begin working in a variety of industries including business, advanced manufacturing and information technology. In May, 2016, the Bureau of Labor Statistics reported an anticipated .3% rise in this occupation with a mean annual wage of $122,090.

ONet reports an anticipated 5% to 9% projected growth for this occupation with a median annual wage (2016) of $99,310. It should be noted that this occupational group is diverse and general in nature.

Faculty & Support