Medical Administration

Student filing records

Medical Administration - AAS-T


Train for a career as a medical records and health information technician, or a billing and posting clerk, through BTC's Medical Administration program. Students will gain a broad base of knowledge in general office skills, along with the required background in medical insurance billing and coding procedures. Program graduates typically work for hospitals, physician offices, insurance companies, extended care facilities and home healthcare firms.

Note: BTC has not made a determination that the Medical Administration curriculum meets educational requirements for licensure/certification outside of Washington State. We encourage students who plan to work out-of-state to check relevant local licensure/certification requirements.

Employment Information

$42,578 starting annual wage2
$48,506 average annual wage2
$61,672 potential annual wage2
  • Employment and Wage Data Sources

    1Employment data come from the Washington State Board for Community and Technical Colleges (SBCTC) and reflect WA/OR employment for students enrolled at BTC between 2017-18 and 2019-20. Students are included in the employment rate if they left with a credential. Rates are not shown for programs with fewer than 10 students meeting the above criteria.

    2Whatcom County and WA State wage data come from Washington State Employment Security Department (ESD) 2021 Occupational Employment and Wage Estimates and reflect 2018-21 employment. Wage data represent occupations that BTC faculty have identified as the most relevant career paths for program graduates. Note that these wages reflect employees with varying educational levels/credentials. For cases in which multiple occupations have been identified by faculty, a weighted percentile is calculated using each occupation’s percentile wage and employment size estimate. Wages are not shown for programs for which occupations do not meet the ESD’s minimum thresholds for publishing. If the program has wage data from the Washington SBCTC that involves shift work, these ESD wages reflect the same number of hours used in the annual wage calculation. Starting wage = 25th percentile, median wage = 50th percentile, wage potential = 75th percentile.

  • Estimated Program Costs

Tuition Fees and Rates overview page

Entry Information

When Can I Start?

Students interested in the Medical Administration program should apply to the college and contact Admissions at 360.752.8345 or at for assistance with getting started at BTC. A college application and your score on assessment testing and/or previous transcripts will determine where you begin your course sequence.

This program is an open enrollment program; students may start in any quarter; however, some courses are only offered once per year.

What are the Minimum Entry Requirements?

Admissions application and assessment testing in Reading and Writing is required. Your score on the test and/or your previous transcripts will determine your acceptance into the Program. Contact Admissions at 360-752-8345 or at for assistance with academic planning.

A cumulative GPA of 2.0 or greater and minimum grade of C/2.0 for required courses.

Early Program Course Requirements

What are My Next Steps?


Total Program Credits: 90

  • Current Students: Learn how to use this page to register for classes

  • Quarter 1

  • Fundamentals of Medical Terminology5 CR
  • Diseases of the Human Body5 CR
  • Essentials of Anatomy & Physiology5 CR
  • Quarter 2

  • CAP 101Introduction to Computer Applications5 CR
  • Introduction to Medical Insurance Billing5 CR
  • Medical Office Procedures5 CR
  • Quarter 3

  • Introduction to Medical Coding5 CR
  • Medical Records Management5 CR
  • Pharmacology for the Medical Office3 CR
  • Quarter 4

  • ENGL& 101English Composition I5 CR
  • OR
  • ENGL& 102English Composition II5 CR
  • PSYC& 100General Psychology5 CR
  • Nutrition & Health for Healthcare Professionals4 CR
  • Quarter 5

  • MATH& 107Math in Society5 CR
  • OR Higher
  • Medical Diagnostic Coding - ICD5 CR
  • Medical Procedure Coding - CPT & HCPCS5 CR
  • Quarter 6

  • Medical Billing & Coding Practicum8 CR
  • Medical Ethics & Law5 CR
  • CMST& 210Interpersonal Communication5 CR
  • OR
  • SOC& 101Introduction to Sociology5 CR
  • View past class requirements for this program.

Program Outcomes

After successfully completing the Medical Office Support Certificate, students will be able to:

  • Perform front office tasks using simulated electronic health records software including scheduling appointments, registering patients and documenting patient health information using correct medical terminology and editing skills
  • Identify and apply the concepts of medical insurance billing reimbursement policies, practices and industry guidelines
  • Perform medical coding using appropriate coding systems
  • Identify the governing bodies at the Federal, State and Local levels and apply their laws in a healthcare setting
  • Analyze and explain the concepts of medical ethics and their impact on medical office operations
  • Analyze and identify industry changes to the standard of care, including nutrition, lifestyle and pharmaceuticals
  • Analyze strategies to improve the quality of patient services and quantitative analysis in medical office operations
  • Evaluate healthcare business structure, management and the hiring processes.

Employment Outlook

Employment of medical records and health information technicians is expected to grow much faster than the average due to rapid growth in the number of medical tests, treatments, and procedures that will be increasingly scrutinized by third-party payers, regulators, courts, and consumers.

Computers are greatly simplifying the billing process and reducing the need for billing clerks, companies are putting greater emphasis on getting bills out faster in order to get paid more quickly. In addition, the fact that most billing clerks work in the fastest-growing sector of our economy (the health care sector) will generate more jobs for billing clerks in the future.

Criminal convictions may restrict or prevent student participation with internships and employment in this industry.

The average annual wage in this field is $43,472, with an earning potential of $54,288 annually.

Many jobs are in hospitals and the rest are mostly in offices of physicians, nursing care facilities, outpatient care centers, and home healthcare services. Insurance firms that deal in health matters employ a small number of health information technicians to tabulate and analyze health information. Public health departments also hire technicians to supervise data collection from healthcare institutions and to assist in research.


Faculty & Support

Shelley Walker has been an instructor at Bellingham Technical College since 2014. She brings to BTC over 18 years’ of experience working in the healthcare field. Shelley’s educational background includes a B.S. in Psychology and an M.B.A. degree.

  • Degrees and Credentials

    BS, Psychology, Walla Walla University

    Certificate, Professional Technical Education, Washington State

    Psy.D, Clinical Psychology, Adler University

    MBA, Business Administration, University of Phoenix


If you have questions about this program or want help with the admissions steps to Bellingham Technical College, please email

Current students wanting academic planning and support, can connect with the program Instructor(s) or email