Virtual Assistance

Student Services:  Available for in-person and remote services.

Student Services offers in-person services on Mondays and Thursdays from 8 a.m. to 5 p.m. and are available by phone or for remote appointments Monday – Thursday.

Many student services are currently being offered through Zoom virtual lobbies. To connect to a staff member in a particular department, please choose from the options below. When you select a department you will enter a waiting room where the next available staff member will admit you for a meeting. Please note that virtual lobbies are like real-life lobbies, and BTC employees are only able to meet with one student at a time. You may be in the Zoom waiting room for a few minutes, so thank you for your patience while you wait for the next available staff member.

How do I connect to Virtual Assistance?

Zoom can be used on a computer, tablet, or smartphone or you can call in. Visit for more information and help videos. You can also look at the BTC Student Zoom Guide

Calling In

If you like to call in to a department Zoom lobby dial one of the phone numbers below and when prompted, enter the meeting ID for the department (meeting IDs are listed below).

Zoom Phone Numbers:
+1 253.215.8782
+1 301.715.8592
+1 646.876.9923

Virtual Assistance Hours

Library, Tutoring Center
Tuesday-Thursday, 10 a.m. to 1 p.m.
Closed Mondays and Fridays

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Zoom Lobbies


For assistance with BTC student account logins and technology, research and library accounts

Meeting ID: 953 759 846

Tutoring Center

For assistance with Math, Accounting, Chemistry, Biology, Writing, English, and many other courses.

Meeting ID: 973 328 939 67

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Other Ways to Connect

If you would prefer to contact a department by email click the email address below or call. You can also access our Student Resources page for more information.

Admissions & Advising

For assistance with applying, placement, academic advising, coaching, counseling, and career services support.

Campus Store

For assistance with books, and class materials.


For questions about payments.


For assistance with canvas and online classes.


For assistance with BTC student account logins and technology, research and library accounts.
Contact us if you need to check out a computer.


For assistance with registration, class waitlists, ordering official BTC transcripts, graduation and myBTC portal.

Student Financial Resources

For assistance with financial aid, Workforce funding, work study, loans, Veteran’s funding and FAFSA/WASFA applications.


For BTC student tutoring support and scheduling.

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