Connect with Support Services

Support services are available to students in-person, by appointment, and remotely. To get your questions answered or to schedule an in-person or Zoom appointment, please email or call the appropriate department below. You can also access our Student Resources page for more information about specific departments.

Accessibility Resources

For assistance with accessibility and accommodations for qualified students, ensuring equal access for participation in all campus programs and activities.

Admissions & Advising

For assistance with applying, placement, academic advising, coaching, counseling, and career services support.

Campus Store

For assistance with books, and class materials.


For questions about payments.


For assistance with canvas and online classes.


For assistance with BTC student account logins and technology, research and library accounts.
Contact us if you need to check out a computer.


For assistance with registration, class waitlists, ordering official BTC transcripts, graduation and myBTC portal.

Student Financial Resources

For assistance with financial aid, Workforce funding, work study, loans, Veteran’s funding and FAFSA/WASFA applications.


For BTC student tutoring support and scheduling.


Helping students adjust to college life, succeed in classes, graduate with a degree or certificate, and start a career or transfer to four-year colleges and universities.

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Zoom Lobbies

Many student services are currently being offered through Zoom virtual lobbies. To connect to a staff member in a particular department, please choose from the options below. When you select a department you will enter a waiting room where the next available staff member will admit you for a meeting. Please note that virtual lobbies are like real-life lobbies, and BTC employees are only able to meet with one student at a time. You may be in the Zoom waiting room for a few minutes, so thank you for your patience while you wait for the next available staff member.

How do I connect to Virtual Assistance?

Zoom can be used on a computer, tablet, or smartphone or you can call in. Visit for more information and help videos. You can also look at the BTC Student Zoom Guide

Calling In

If you like to call in to a department Zoom lobby dial one of the phone numbers below and when prompted, enter the meeting ID for the department (meeting IDs are listed below).

Zoom Phone Numbers:
+1 253.215.8782
+1 301.715.8592
+1 646.876.9923

Tutoring Center

For assistance with Math, Accounting, Chemistry, Biology, Writing, English, and many other courses.

Tutoring Assistance is open Monday – Thursday 10 a.m. - 2 p.m. and Tuesday evenings from 5 p.m. - 7 p.m.

Meeting ID: 973 328 939 67

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