Virtual Assistance

Student Services:  Available for in-person and remote services.

Student Services offers in-person services on Mondays and Thursdays from 8 a.m. to 5 p.m. and are available by phone or for remote appointments Monday – Thursday.

Many student services are currently being offered through Zoom virtual lobbies. To connect to a staff member in a particular department, please choose from the options below. When you select a department you will enter a waiting room where the next available staff member will admit you for a meeting. Please note that virtual lobbies are like real-life lobbies, and BTC employees are only able to meet with one student at a time. You may be in the Zoom waiting room for a few minutes, so thank you for your patience while you wait for the next available staff member.

How do I connect to Virtual Assistance?

Zoom can be used on a computer, tablet, or smartphone or you can call in. Visit Zoom.us/resources for more information and help videos. You can also look at the BTC Student Zoom Guide

Calling In

If you like to call in to a department Zoom lobby dial one of the phone numbers below and when prompted, enter the meeting ID for the department (meeting IDs are listed below).

Zoom Phone Numbers:
+1 253.215.8782
+1 301.715.8592
+1 646.876.9923

Virtual Assistance Hours

Library, Tutoring Center
Tuesday-Thursday, 10 a.m. to 1 p.m.
Closed Mondays and Fridays

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Zoom Lobbies

Library

For assistance with BTC student account logins and technology, research and library accounts

Meeting ID: 953 759 846



Tutoring Center

For assistance with Math, Accounting, Chemistry, Biology, Writing, English, and many other courses.

Meeting ID: 973 328 939 67



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Other Ways to Connect

If you would prefer to contact a department by email click the email address below or call. You can also access our Student Resources page for more information.

Admissions & Advising

For assistance with applying, placement, academic advising, coaching, counseling, and career services support.
360.752.8345
advising@btc.edu

Campus Store

For assistance with books, and class materials.
360.752.8342
store@btc.edu

Cashier

For questions about payments.
360.752.8311
cashier@btc.edu

eLearning

For assistance with canvas and online classes.
360.752.8383
elearninghelp@btc.edu

Library

For assistance with BTC student account logins and technology, research and library accounts.
Contact us if you need to check out a computer.
360.752.8383
library@btc.edu

Registration

For assistance with registration, class waitlists, ordering official BTC transcripts, graduation and myBTC portal.
360.752.8350
registration@btc.edu

Student Financial Resources

For assistance with financial aid, Workforce funding, work study, loans, Veteran’s funding and FAFSA/WASFA applications.
360.752.8351
finaid@btc.edu

Tutoring

For BTC student tutoring support and scheduling.
360.752.8499
tutoring@btc.edu

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