Many student services are currently being offered through Zoom virtual lobbies. To connect to a staff member in a particular department, please choose from the options below. When you select a department you will enter a waiting room where the next available staff member will admit you for a meeting. Please note that virtual lobbies are like real-life lobbies, and BTC employees are only able to meet with one student at a time. You may be in the Zoom waiting room for a few minutes, so thank you for your patience while you wait for the next available staff member.

How do I connect to Virtual Assistance?

Zoom can be used on a computer, tablet, or smartphone or you can call in. Visit Zoom.us/resources for more information and help videos. You can also look at the BTC Student Zoom Guide

Calling In

If you like to call in to a department Zoom lobby dial one of the phone numbers below and when prompted, enter the meeting ID for the department (meeting IDs are listed below).

Zoom Phone Numbers:
+1 253.215.8782
+1 301.715.8592
+1 646.876.9923

Virtual Assistance Hours

Tuesday-Thursday, 10 a.m. to 1 p.m.
Closed Mondays and Fridays

All Virtual Assistance will be closed on Thursday, November 26

Zoom Lobbies

Admissions and Advising

For assistance with applying, placement, academic advising, coaching, counseling, and career services support.

Meeting ID: 491 689 150



Student Financial Resources

For assistance with financial aid, Workforce funding, work study, loans, Veteran’s funding and FAFSA/WASFA applications.

On Wednesday, December 2 the virtual lobby will only be open from 11 am to 12:45 pm

Meeting ID: 918 946 023 95



Registration

For assistance with registration, class waitlists, ordering official BTC transcripts, graduation and myBTC portal.

Registration Virtual Assistance will be closed Wednesday, November 25

Meeting ID: 938 886 741 65



Library

For assistance with BTC student account logins and technology, research and library accounts

Meeting ID: 953 759 846



Tutoring Center

For assistance with Math, Accounting, Chemistry, Biology, Writing, English, and many other courses.

Tutoring Assistance is available Monday - Thursday from 10 a.m. - 1 p.m.

Meeting ID: 973 328 939 67



ASBTC

ASBTC is providing Virtual Drop-In Hours, a lot like regular office hours we have had in the past. Come here if you want to ask questions, connect, have a social / hangout space, or just want to talk to somebody. We would love to see you!

Meeting ID 883 1472 1775

Other Ways to Connect

If you would prefer to contact a department by email click the email address below or call. You can also access our Student Resources page for more information.

Admissions & Advising

For assistance with applying, placement, academic advising, coaching, counseling, and career services support.
360.752.8342
advising@btc.edu

Campus Store

For assistance with books, and class materials.
360.752.8345
store@btc.edu

Cashier

For questions about payments.
360.752.8311
cashier@btc.edu

eLearning

For assistance with canvas and online classes.
360.752.8342
elearninghelp@btc.edu

Library

For assistance with BTC student account logins and technology, research and library accounts.
Contact us if you need to check out a computer.
360.752.8383
library@btc.edu

Registration

For assistance with registration, class waitlists, ordering official BTC transcripts, graduation and myBTC portal.
360.752.8350
registration@btc.edu

Student Financial Resources

For assistance with financial aid, Workforce funding, work study, loans, Veteran’s funding and FAFSA/WASFA applications.
360.752.8351
finaid@btc.edu

Tutoring

For BTC student tutoring support and scheduling.
360.752.8499
tutoring@btc.edu