Computer Support Specialist

Computer Support Specialist - AAS

In a world where everyday items are increasingly dependent upon computers – from phones to televisions to medical equipment – the need for skilled workers who can troubleshoot computer software issues is growing. If you enjoy combining technical and customer service skills in a variety of business and office settings, Bellingham Technical College’s Computer Support Specialist associate degree could be a good fit to get your tech career started. BTC’s Computer Support Specialist program will train you for top jobs in computer support, software, help desk support, PC support, and training and software support coordination.

BTC’s classes will train you in valuable software and computer support skills needed by companies big and small, including hospitals, financial institutions, large corporations, school districts, and universities. Computer hardware and software manufacturers also hire BTC’s program graduates to work as customer service representatives and help desk personnel.

Students in the Computer Support Specialist associate degree program at Bellingham Technical College will receive training in word processing, spreadsheets and databases; teaching others how to use computers and software; basic computer programming and website building; operating system installation and configuration; and more.

Bellingham Technical College is a Microsoft IT Academy member and is a member of CompTIA.

Employment Information

75% BTC graduate placement rate

$44,450 starting annual wage
$55,973 average annual wage
$69,680 potential annual wage

Employment and Wage Data Sources

¹Employment data come from the Washington State Board for Community and Technical Colleges (SBCTC) and reflect WA/OR employment for students enrolled at BTC between 2016-17 and 2018-19. Students are included in the employment rate if they left with a credential. Rates are not shown for programs with fewer than 10 students meeting the above criteria.

²Wage data come from Washington State Employment Security Department (ESD) 2020 Occupational Employment and Wage Estimates (Washington State wage) and reflect 2015-2018 employment. Wage data represent occupations that BTC faculty have identified as the most relevant career paths for program graduates. Note that these wages reflect employees with varying educational levels/credentials. For cases in which multiple occupations have been identified by faculty, a weighted percentile is calculated using each occupation’s percentile wage and employment size estimate. Wages are not shown for programs for which occupations do not meet the ESD’s minimum thresholds for publishing. If the program has wage data from the Washington SBCTC that involves shift work, these ESD wages reflect the same number of hours used in the annual wage calculation. Starting wage = 25th percentile, median wage = 50^th percentile, wage potential = 75th percentile.

Estimated Program Costs

Estimated Books, Tools and Supplies Costs

Tuition Fees and Rates

Entry Information

When Can I Start?

This program typically starts in Fall, Winter, Spring and Summer Quarters on a space available basis.

What are the Minimum Entry Requirements?

A cumulative GPA of 2.0 or greater and a grade of C will be the minimum passing grade for all courses.

Admissions application and assessment testing in Reading, Math and Writing is required. Your score on the test and/or your previous transcripts will determine where you begin your course sequence. Contact Admissions at 360.752.8345 or at admissions@btc.edu for assistance with academic planning.

What are My Next Steps?

1. Apply to BTC and Financial Aid
2. Assess Your Starting Point
3. Advising & Registration
4. Prepare to Attend

Classes

Total Program Credits: 90

Quarter 1
IT 105 Using Network Computer Systems 3 CR
This course provides an introduction to the use of networked computer systems. Topics include the implementation and use of campus and departmental learning resources, basic operating system use including file system navigation and command line interfaces, basic keyboarding skills, network authentication and networked resource access.
Prerequisites:
ACCUPLACER Reading Comprehension score of 71 or RDG 085 with a C higher, and ACCUPLACER Sentence Skills score of 71 or ENGL 092 with a C or higher, and ACCUPLACER Arithmetic score of 38 or MATH 090 with a C or higher or ABE 050 with a C or higher.
Future Offerings:
Fall 2021-2022
09/20/2021-12/09/2021 MW 2:30p-3:50p Massey Openings: 1
ARRANGED Massey
Winter 2021-2022
01/04/2022-03/24/2022 TTh 12:30p-1:50p Staff Openings: 24
Icon Key
- Online Asynchronous
- Online Synchronous
- Hybrid Asynchronous
- Hybrid Synchronous
- Face-to-Face
- Self-Support
- Definitions
  Online Asynchronous - The class is taught completely online. There are no scheduled class times that are required; all online work is completed asynchronously. There is no face-to-face instruction.
  Online Synchronous - The class is taught completely online; attendance at scheduled online class meetings at specific times is required. There is no face-to-face instruction.
  Hybrid Asynchronous - This is a hybrid class. The class meets face-to-face for scheduled classes at specific times; all online work is completed asynchronously.
  Hybrid Synchronous - This is a hybrid class. The class meets both face-to-face and online for scheduled classes at specific times.
  Face-to-Face - This class meets face-to-face for scheduled classes at specific times. There is no online instruction, although an online learning platform may be used supplementally.
  
  Self Support - Self-Support classes have different fees and refund policy than state-supported classes. See the Tuition and Fees page for more details.
  
  Synchronous - Online class meetings are scheduled to occur in real time.
  Asynchronous - No required online class meetings are scheduled.
  
  Note: All modalities include regular coursework due dates and require class participation.
IT 141 A+ Operating Systems 5 CR
This course provides an introduction to PC Software in coordination with the CompTIA A+ Software high-level exam objectives. Topics include computer operating systems, basic networking utilities, computer security and application troubleshooting.
Future Offerings:
Fall 2021-2022
09/20/2021-12/09/2021 TTh 12:30p-2:20p Burkeland Openings: -1
ARRANGED Burkeland
Winter 2021-2022
01/04/2022-03/24/2022 MW 2:30p-4:20p Burkeland Openings: 24
Icon Key
- Online Asynchronous
- Online Synchronous
- Hybrid Asynchronous
- Hybrid Synchronous
- Face-to-Face
- Self-Support
- Definitions
  Online Asynchronous - The class is taught completely online. There are no scheduled class times that are required; all online work is completed asynchronously. There is no face-to-face instruction.
  Online Synchronous - The class is taught completely online; attendance at scheduled online class meetings at specific times is required. There is no face-to-face instruction.
  Hybrid Asynchronous - This is a hybrid class. The class meets face-to-face for scheduled classes at specific times; all online work is completed asynchronously.
  Hybrid Synchronous - This is a hybrid class. The class meets both face-to-face and online for scheduled classes at specific times.
  Face-to-Face - This class meets face-to-face for scheduled classes at specific times. There is no online instruction, although an online learning platform may be used supplementally.
  
  Self Support - Self-Support classes have different fees and refund policy than state-supported classes. See the Tuition and Fees page for more details.
  
  Synchronous - Online class meetings are scheduled to occur in real time.
  Asynchronous - No required online class meetings are scheduled.
  
  Note: All modalities include regular coursework due dates and require class participation.
IT 112 A+ Hardware 5 CR
This course provides an introduction to PC Hardware in coordination with the CompTIA A+ Hardware high-level exam objectives. Topics include computer hardware systems, basic networking, mobile devices and troubleshooting.
Future Offerings:
Fall 2021-2022
09/20/2021-12/09/2021 MW 12:30p-2:20p Massey Openings: 3
ARRANGED Massey
Winter 2021-2022
01/04/2022-03/24/2022 TTh 2:30p-4:20p Massey Openings: 24
Icon Key
- Online Asynchronous
- Online Synchronous
- Hybrid Asynchronous
- Hybrid Synchronous
- Face-to-Face
- Self-Support
- Definitions
  Online Asynchronous - The class is taught completely online. There are no scheduled class times that are required; all online work is completed asynchronously. There is no face-to-face instruction.
  Online Synchronous - The class is taught completely online; attendance at scheduled online class meetings at specific times is required. There is no face-to-face instruction.
  Hybrid Asynchronous - This is a hybrid class. The class meets face-to-face for scheduled classes at specific times; all online work is completed asynchronously.
  Hybrid Synchronous - This is a hybrid class. The class meets both face-to-face and online for scheduled classes at specific times.
  Face-to-Face - This class meets face-to-face for scheduled classes at specific times. There is no online instruction, although an online learning platform may be used supplementally.
  
  Self Support - Self-Support classes have different fees and refund policy than state-supported classes. See the Tuition and Fees page for more details.
  
  Synchronous - Online class meetings are scheduled to occur in real time.
  Asynchronous - No required online class meetings are scheduled.
  
  Note: All modalities include regular coursework due dates and require class participation.
Quarter 2
IT 106 IT Support Skills 3 CR
This course provides an introduction to the Information Technology career field and the basic support skills necessary for success in industry. Topics include a survey of IT career paths, face-to-face and remote customer service skills, security best practices, ticketing systems, knowledge bases, research techniques, basic legal compliance issues and accessibility.
Future Offerings:
Winter 2021-2022
01/04/2022-03/24/2022 MW 9:00a-10:30a Massey Openings: 24
Spring 2021-2022
04/05/2022-06/22/2022 TTh 12:30p-1:50p Staff Openings: 24
04/05/2022-06/22/2022 TTh 12:30p-1:50p Staff Openings: 24
Icon Key
- Online Asynchronous
- Online Synchronous
- Hybrid Asynchronous
- Hybrid Synchronous
- Face-to-Face
- Self-Support
- Definitions
  Online Asynchronous - The class is taught completely online. There are no scheduled class times that are required; all online work is completed asynchronously. There is no face-to-face instruction.
  Online Synchronous - The class is taught completely online; attendance at scheduled online class meetings at specific times is required. There is no face-to-face instruction.
  Hybrid Asynchronous - This is a hybrid class. The class meets face-to-face for scheduled classes at specific times; all online work is completed asynchronously.
  Hybrid Synchronous - This is a hybrid class. The class meets both face-to-face and online for scheduled classes at specific times.
  Face-to-Face - This class meets face-to-face for scheduled classes at specific times. There is no online instruction, although an online learning platform may be used supplementally.
  
  Self Support - Self-Support classes have different fees and refund policy than state-supported classes. See the Tuition and Fees page for more details.
  
  Synchronous - Online class meetings are scheduled to occur in real time.
  Asynchronous - No required online class meetings are scheduled.
  
  Note: All modalities include regular coursework due dates and require class participation.
IT 120 Command Line Interface and Scripting 5 CR
This course introduces students to scripting using command line interfaces. Industry standard scripting languages in Linux and Microsoft operating systems will provide the platforms on which to learn syntax, flow control, variables, arrays, basic parsing and text manipulation.
Future Offerings:
Winter 2021-2022
01/04/2022-03/24/2022 TTh 12:30p-2:20p Massey Openings: 24
Spring 2021-2022
04/05/2022-06/22/2022 MW 9:00a-10:50a Massey Openings: 24
04/05/2022-06/22/2022 MW 9:00a-10:50a Staff Openings: 24
Icon Key
- Online Asynchronous
- Online Synchronous
- Hybrid Asynchronous
- Hybrid Synchronous
- Face-to-Face
- Self-Support
- Definitions
  Online Asynchronous - The class is taught completely online. There are no scheduled class times that are required; all online work is completed asynchronously. There is no face-to-face instruction.
  Online Synchronous - The class is taught completely online; attendance at scheduled online class meetings at specific times is required. There is no face-to-face instruction.
  Hybrid Asynchronous - This is a hybrid class. The class meets face-to-face for scheduled classes at specific times; all online work is completed asynchronously.
  Hybrid Synchronous - This is a hybrid class. The class meets both face-to-face and online for scheduled classes at specific times.
  Face-to-Face - This class meets face-to-face for scheduled classes at specific times. There is no online instruction, although an online learning platform may be used supplementally.
  
  Self Support - Self-Support classes have different fees and refund policy than state-supported classes. See the Tuition and Fees page for more details.
  
  Synchronous - Online class meetings are scheduled to occur in real time.
  Asynchronous - No required online class meetings are scheduled.
  
  Note: All modalities include regular coursework due dates and require class participation.
IT 160 Network Technology I 5 CR
This course provides an introduction to the configuration, management and troubleshooting of common wired and wireless network devices. Topics include TCP/IP, DNS, DHCP, OSI Reference Model, cabling fundamentals, network topologies, and network diagramming.
Prerequisites:
IT 112 or IT 141, both with a D or higher.
Future Offerings:
Winter 2021-2022
01/04/2022-03/24/2022 MW 12:30p-2:20p Rehm Openings: 24
Spring 2021-2022
04/05/2022-06/22/2022 MW 9:00a-10:50a Staff Openings: 24
04/05/2022-06/22/2022 TTh 9:00a-10:50a Staff Openings: 24
Icon Key
- Online Asynchronous
- Online Synchronous
- Hybrid Asynchronous
- Hybrid Synchronous
- Face-to-Face
- Self-Support
- Definitions
  Online Asynchronous - The class is taught completely online. There are no scheduled class times that are required; all online work is completed asynchronously. There is no face-to-face instruction.
  Online Synchronous - The class is taught completely online; attendance at scheduled online class meetings at specific times is required. There is no face-to-face instruction.
  Hybrid Asynchronous - This is a hybrid class. The class meets face-to-face for scheduled classes at specific times; all online work is completed asynchronously.
  Hybrid Synchronous - This is a hybrid class. The class meets both face-to-face and online for scheduled classes at specific times.
  Face-to-Face - This class meets face-to-face for scheduled classes at specific times. There is no online instruction, although an online learning platform may be used supplementally.
  
  Self Support - Self-Support classes have different fees and refund policy than state-supported classes. See the Tuition and Fees page for more details.
  
  Synchronous - Online class meetings are scheduled to occur in real time.
  Asynchronous - No required online class meetings are scheduled.
  
  Note: All modalities include regular coursework due dates and require class participation.
Quarter 3

CAP 101

Microsoft Computer Applications

5 CR

Students will use a personal computer to demonstrate basic skills in Windows, Word, Excel, Access and PowerPoint. Students will also identify hardware components, demonstrate effective internet usage, and use the tools within the BTC learning management system. For off-campus, a Windows-based computer is required.

Prerequisites:
ACCUPLACER Classic Reading (71) or higher OR ACCUPLACER NextGen Reading (247) or higher OR RDG 085 with a C or higher OR Instructor permission.

Future Offerings:

Fall 2021-2022
	09/20/2021-12/09/2021			Miller	Openings: 3
Winter 2021-2022
	01/04/2022-03/24/2022	TTh	10:30a-12:40p	Staff	Openings: 26
	01/04/2022-03/24/2022			Staff	Openings: 26
Spring 2021-2022
	04/05/2022-06/22/2022	WF	8:30a-9:50a	Staff	Openings: 26
	04/05/2022-06/22/2022			Staff	Openings: 26

Icon Key

Online Asynchronous
Online Synchronous
Hybrid Asynchronous
Hybrid Synchronous
Face-to-Face
Self-Support

Definitions
Online Asynchronous - The class is taught completely online. There are no scheduled class times that are required; all online work is completed asynchronously. There is no face-to-face instruction.
Online Synchronous - The class is taught completely online; attendance at scheduled online class meetings at specific times is required. There is no face-to-face instruction.
Hybrid Asynchronous - This is a hybrid class. The class meets face-to-face for scheduled classes at specific times; all online work is completed asynchronously.
Hybrid Synchronous - This is a hybrid class. The class meets both face-to-face and online for scheduled classes at specific times.
Face-to-Face - This class meets face-to-face for scheduled classes at specific times. There is no online instruction, although an online learning platform may be used supplementally.

Self Support - Self-Support classes have different fees and refund policy than state-supported classes. See the Tuition and Fees page for more details.

Synchronous - Online class meetings are scheduled to occur in real time.
Asynchronous - No required online class meetings are scheduled.

Note: All modalities include regular coursework due dates and require class participation.

IT 142 Windows Desktop I 5 CR
An introduction to the Windows desktop operating system that includes operating system configuration, installation, device and application management, maintenance, and file and folder controls.
Prerequisites:
IT 120 and IT 141, both with a D or higher, and completion of or concurrent enrollment in IT 160.
Future Offerings:
Fall 2021-2022
09/20/2021-12/09/2021 TTh 12:30p-2:20p Rehm Openings: 7
ARRANGED Rehm
Spring 2021-2022
04/05/2022-06/22/2022 MW 12:30p-2:20p Rehm Openings: 24
04/05/2022-06/22/2022 TTh 2:30p-4:20p Rehm Openings: 24
Icon Key
- Online Asynchronous
- Online Synchronous
- Hybrid Asynchronous
- Hybrid Synchronous
- Face-to-Face
- Self-Support
- Definitions
  Online Asynchronous - The class is taught completely online. There are no scheduled class times that are required; all online work is completed asynchronously. There is no face-to-face instruction.
  Online Synchronous - The class is taught completely online; attendance at scheduled online class meetings at specific times is required. There is no face-to-face instruction.
  Hybrid Asynchronous - This is a hybrid class. The class meets face-to-face for scheduled classes at specific times; all online work is completed asynchronously.
  Hybrid Synchronous - This is a hybrid class. The class meets both face-to-face and online for scheduled classes at specific times.
  Face-to-Face - This class meets face-to-face for scheduled classes at specific times. There is no online instruction, although an online learning platform may be used supplementally.
  
  Self Support - Self-Support classes have different fees and refund policy than state-supported classes. See the Tuition and Fees page for more details.
  
  Synchronous - Online class meetings are scheduled to occur in real time.
  Asynchronous - No required online class meetings are scheduled.
  
  Note: All modalities include regular coursework due dates and require class participation.
BUS 191 Technical Communications 5 CR
Prerequisites:
CAP101 with a C or higher and ACCUPLACER Classic Reading (71) or higher OR ACCUPLACER NextGen Reading (247) or higher OR RDG 085 with a C or higher and ACCUPLACER Classic Sentence Skills (71) or higher OR ACCUPLACER NextGen Writing (245) or higher OR ENGL 092 with a C or higher OR Instructor permission.
Future Offerings:
Fall 2021-2022
09/20/2021-12/09/2021 WF 2:10p-3:30p Pedersen Openings: 2
Spring 2021-2022
04/05/2022-06/22/2022 Pedersen Openings: 26
Icon Key
- Online Asynchronous
- Online Synchronous
- Hybrid Asynchronous
- Hybrid Synchronous
- Face-to-Face
- Self-Support
- Definitions
  Online Asynchronous - The class is taught completely online. There are no scheduled class times that are required; all online work is completed asynchronously. There is no face-to-face instruction.
  Online Synchronous - The class is taught completely online; attendance at scheduled online class meetings at specific times is required. There is no face-to-face instruction.
  Hybrid Asynchronous - This is a hybrid class. The class meets face-to-face for scheduled classes at specific times; all online work is completed asynchronously.
  Hybrid Synchronous - This is a hybrid class. The class meets both face-to-face and online for scheduled classes at specific times.
  Face-to-Face - This class meets face-to-face for scheduled classes at specific times. There is no online instruction, although an online learning platform may be used supplementally.
  
  Self Support - Self-Support classes have different fees and refund policy than state-supported classes. See the Tuition and Fees page for more details.
  
  Synchronous - Online class meetings are scheduled to occur in real time.
  Asynchronous - No required online class meetings are scheduled.
  
  Note: All modalities include regular coursework due dates and require class participation.
OR

AENGL 100

Applied English

5 CR

This applied English course focuses on the workplace communication skills needed to send, receive, and process oral and written information. Along with a review of writing fundamentals, learners will use principles of clear communication, professionalism, and cultural awareness in occupational contexts. Learners will sharpen their reading, writing, and presentation skills.

Prerequisites:
Accuplacer Reading Comprehension score of 71 or RDG 085 with a C or higher, and Accuplacer Sentence Skills score of 71 or ENGL 092 with a C or higher.

Future Offerings:

Fall 2021-2022
	09/20/2021-12/09/2021	TTh	8:00a-10:10a	Kongshaug	Openings: 0
	09/20/2021-12/09/2021			Gernand	Openings: 1
	09/20/2021-12/09/2021			Donnelly	Openings: 1
	09/20/2021-12/09/2021			Gernand	Openings: 1
Winter 2021-2022
	01/04/2022-03/24/2022			Staff	Openings: 26
	01/04/2022-03/24/2022			Gernand	Openings: 26
	01/04/2022-03/24/2022			Gernand	Openings: 26
	01/05/2022-03/23/2022	MW	10:10a-11:30a	Kongshaug	Openings: 28
Spring 2021-2022
	04/05/2022-06/22/2022			Staff	Openings: 26
	04/05/2022-06/22/2022			Staff	Openings: 26
	04/06/2022-06/22/2022	MWF	2:10p-3:30p	Staff	Openings: 28
	04/06/2022-06/22/2022	MW	10:10a-11:30a	Staff	Openings: 28

Icon Key

Online Asynchronous
Online Synchronous
Hybrid Asynchronous
Hybrid Synchronous
Face-to-Face
Self-Support

Definitions
Online Asynchronous - The class is taught completely online. There are no scheduled class times that are required; all online work is completed asynchronously. There is no face-to-face instruction.
Online Synchronous - The class is taught completely online; attendance at scheduled online class meetings at specific times is required. There is no face-to-face instruction.
Hybrid Asynchronous - This is a hybrid class. The class meets face-to-face for scheduled classes at specific times; all online work is completed asynchronously.
Hybrid Synchronous - This is a hybrid class. The class meets both face-to-face and online for scheduled classes at specific times.
Face-to-Face - This class meets face-to-face for scheduled classes at specific times. There is no online instruction, although an online learning platform may be used supplementally.

Self Support - Self-Support classes have different fees and refund policy than state-supported classes. See the Tuition and Fees page for more details.

Synchronous - Online class meetings are scheduled to occur in real time.
Asynchronous - No required online class meetings are scheduled.

Note: All modalities include regular coursework due dates and require class participation.

ENGL& 101

English Composition I

5 CR

A composition course in which students read, analyze, and write essays using a variety of rhetorical strategies, as well as develop and verbally express ideas clearly and effectively. The critical reading of essays will provide a basis for the student's own critical writing, which will reflect a command of college-level literacy standards. Attention to writing fundamentals and stylistic techniques will also be included. Word processing, email and internet knowledge required.

Prerequisites:
Accuplacer Reading Comprehension score of 85 or RDG 085 with a C or better, and Accuplacer Reading Comprehension score of 85 or RDG 085 with a B or better and Accuplacer Sentence Skills score of 86 or ENGL 092 with a B or better or AENGL 100 with a C or better.

Future Offerings:

Fall 2021-2022
	09/20/2021-12/09/2021			Gernand	Openings: -3
	09/20/2021-12/09/2021			Richards	Openings: 0
	09/20/2021-12/09/2021			Richards	Openings: 0
	09/20/2021-12/09/2021			Gernand	Openings: -2
Winter 2021-2022
	01/04/2022-03/24/2022			Gernand	Openings: 26
	01/04/2022-03/24/2022			Richards	Openings: 26
	01/04/2022-03/24/2022			Gernand	Openings: 26
	01/05/2022-03/23/2022	MW	10:10a-11:30a	Staff	Openings: 28
Spring 2021-2022
	04/05/2022-06/21/2022	T	10:30a-12:40p	Staff	Openings: 28
	04/05/2022-06/22/2022			Staff	Openings: 26
	04/06/2022-06/22/2022	MWF	10:10a-11:30a	Staff	Openings: 28

Icon Key

Online Asynchronous
Online Synchronous
Hybrid Asynchronous
Hybrid Synchronous
Face-to-Face
Self-Support

Definitions
Online Asynchronous - The class is taught completely online. There are no scheduled class times that are required; all online work is completed asynchronously. There is no face-to-face instruction.
Online Synchronous - The class is taught completely online; attendance at scheduled online class meetings at specific times is required. There is no face-to-face instruction.
Hybrid Asynchronous - This is a hybrid class. The class meets face-to-face for scheduled classes at specific times; all online work is completed asynchronously.
Hybrid Synchronous - This is a hybrid class. The class meets both face-to-face and online for scheduled classes at specific times.
Face-to-Face - This class meets face-to-face for scheduled classes at specific times. There is no online instruction, although an online learning platform may be used supplementally.

Self Support - Self-Support classes have different fees and refund policy than state-supported classes. See the Tuition and Fees page for more details.

Synchronous - Online class meetings are scheduled to occur in real time.
Asynchronous - No required online class meetings are scheduled.

Note: All modalities include regular coursework due dates and require class participation.

ENGL& 102

English Composition II

5 CR

Quarter 4
CAP 138 MS Word 5 CR
Students receive hands-on instruction using the commands and features of Word to create simple to complex business documents. For off-campus work, a Windows-based computer is required.
Prerequisites:
CAP 101 and CAP 105 with a C or better grade in each course or instructor permission.
Future Offerings:
Winter 2021-2022
01/04/2022-03/24/2022 TTh 1:10p-3:20p Staff Openings: 26
Spring 2021-2022
04/05/2022-06/22/2022 Staff Openings: 26
Icon Key
- Online Asynchronous
- Online Synchronous
- Hybrid Asynchronous
- Hybrid Synchronous
- Face-to-Face
- Self-Support
- Definitions
  Online Asynchronous - The class is taught completely online. There are no scheduled class times that are required; all online work is completed asynchronously. There is no face-to-face instruction.
  Online Synchronous - The class is taught completely online; attendance at scheduled online class meetings at specific times is required. There is no face-to-face instruction.
  Hybrid Asynchronous - This is a hybrid class. The class meets face-to-face for scheduled classes at specific times; all online work is completed asynchronously.
  Hybrid Synchronous - This is a hybrid class. The class meets both face-to-face and online for scheduled classes at specific times.
  Face-to-Face - This class meets face-to-face for scheduled classes at specific times. There is no online instruction, although an online learning platform may be used supplementally.
  
  Self Support - Self-Support classes have different fees and refund policy than state-supported classes. See the Tuition and Fees page for more details.
  
  Synchronous - Online class meetings are scheduled to occur in real time.
  Asynchronous - No required online class meetings are scheduled.
  
  Note: All modalities include regular coursework due dates and require class participation.
CAP 142 Microsoft Excel 5 CR
This course provides a practical hands-on approach to developing the skills to use the powerful spreadsheet application, Excel. Students will use Excel to organize and analyze data, perform numerical calculations, and illustrate relationships in numerical data by displaying charts. For off-campus work, a Windows-based computer is required.
Prerequisites:
BUS100 or BUS150 or AMATH100 or MATH&107 or higher; and CAP101.
Future Offerings:
Fall 2021-2022
09/20/2021-12/09/2021 Camden Openings: 14
Winter 2021-2022
01/04/2022-03/24/2022 Th 8:00a-10:10a Staff Openings: 26
Spring 2021-2022
04/05/2022-06/22/2022 Staff Openings: 26
Icon Key
- Online Asynchronous
- Online Synchronous
- Hybrid Asynchronous
- Hybrid Synchronous
- Face-to-Face
- Self-Support
- Definitions
  Online Asynchronous - The class is taught completely online. There are no scheduled class times that are required; all online work is completed asynchronously. There is no face-to-face instruction.
  Online Synchronous - The class is taught completely online; attendance at scheduled online class meetings at specific times is required. There is no face-to-face instruction.
  Hybrid Asynchronous - This is a hybrid class. The class meets face-to-face for scheduled classes at specific times; all online work is completed asynchronously.
  Hybrid Synchronous - This is a hybrid class. The class meets both face-to-face and online for scheduled classes at specific times.
  Face-to-Face - This class meets face-to-face for scheduled classes at specific times. There is no online instruction, although an online learning platform may be used supplementally.
  
  Self Support - Self-Support classes have different fees and refund policy than state-supported classes. See the Tuition and Fees page for more details.
  
  Synchronous - Online class meetings are scheduled to occur in real time.
  Asynchronous - No required online class meetings are scheduled.
  
  Note: All modalities include regular coursework due dates and require class participation.
BUS 150 Math for Business 5 CR
Students will apply math concepts to business applications in the areas of banking, business statistics, markup/markdown, payroll, debt, credit cards, investments, and insurance. It is recommended that students have a calculator with the exponent function.
Prerequisites:
ACCUPLACER Classic Reading (71) or higher OR ACCUPLACER NextGen Reading (247) or higher OR RDG 085 with a C or higher and ACCUPLACER Classic Arithmetic (50) or higher OR ACCUPLACER NextGen Arithmetic (238) or higher OR MATH 90 with a C or higher OR Instructor permission.
Future Offerings:
Fall 2021-2022
09/20/2021-12/09/2021 Pedersen Openings: 12
Winter 2021-2022
01/04/2022-03/24/2022 MWF 12:30p-1:50p Pedersen Openings: 26
Icon Key
- Online Asynchronous
- Online Synchronous
- Hybrid Asynchronous
- Hybrid Synchronous
- Face-to-Face
- Self-Support
- Definitions
  Online Asynchronous - The class is taught completely online. There are no scheduled class times that are required; all online work is completed asynchronously. There is no face-to-face instruction.
  Online Synchronous - The class is taught completely online; attendance at scheduled online class meetings at specific times is required. There is no face-to-face instruction.
  Hybrid Asynchronous - This is a hybrid class. The class meets face-to-face for scheduled classes at specific times; all online work is completed asynchronously.
  Hybrid Synchronous - This is a hybrid class. The class meets both face-to-face and online for scheduled classes at specific times.
  Face-to-Face - This class meets face-to-face for scheduled classes at specific times. There is no online instruction, although an online learning platform may be used supplementally.
  
  Self Support - Self-Support classes have different fees and refund policy than state-supported classes. See the Tuition and Fees page for more details.
  
  Synchronous - Online class meetings are scheduled to occur in real time.
  Asynchronous - No required online class meetings are scheduled.
  
  Note: All modalities include regular coursework due dates and require class participation.
OR

AMATH 100

Applied Occupational Math

5 CR

This course emphasizes mathematics used in the professional technical occupations. Students will learn mathematical skills in the following: fractions, decimals, percents, ratios & proportions, U.S. Customary Units and metric measurement systems, basic geometry and elementary algebra. The course will include relevent technical applications and the use of a calculator.

Prerequisites:
ACCUPLACER Arithmetic score of 38 or ABE 050 with a C or higher or approved alternative placement criteria.

Future Offerings:

Fall 2021-2022
	09/20/2021-12/09/2021			Hegeberg	Openings: -2
	09/20/2021-12/09/2021			Johnson	Openings: 1
	09/20/2021-12/09/2021	TTh	10:30a-12:40p	Hegeberg	Openings: 3
	09/20/2021-12/09/2021			Newton	Openings: 1
Winter 2021-2022
	01/04/2022-03/24/2022			Hegeberg	Openings: 26
	01/04/2022-03/24/2022	T	1:10p-3:20p	Hegeberg	Openings: 28
	01/04/2022-03/24/2022			Johnson	Openings: 26
Spring 2021-2022
	04/05/2022-06/21/2022	TTh	1:10p-3:20p	Staff	Openings: 28
	04/05/2022-06/22/2022			Staff	Openings: 26
	04/06/2022-06/22/2022	MWF	8:30a-9:50a	Staff	Openings: 28
	04/06/2022-06/22/2022	MWF	2:10p-3:30p	Staff	Openings: 28

Icon Key

Online Asynchronous
Online Synchronous
Hybrid Asynchronous
Hybrid Synchronous
Face-to-Face
Self-Support

Definitions
Online Asynchronous - The class is taught completely online. There are no scheduled class times that are required; all online work is completed asynchronously. There is no face-to-face instruction.
Online Synchronous - The class is taught completely online; attendance at scheduled online class meetings at specific times is required. There is no face-to-face instruction.
Hybrid Asynchronous - This is a hybrid class. The class meets face-to-face for scheduled classes at specific times; all online work is completed asynchronously.
Hybrid Synchronous - This is a hybrid class. The class meets both face-to-face and online for scheduled classes at specific times.
Face-to-Face - This class meets face-to-face for scheduled classes at specific times. There is no online instruction, although an online learning platform may be used supplementally.

Self Support - Self-Support classes have different fees and refund policy than state-supported classes. See the Tuition and Fees page for more details.

Synchronous - Online class meetings are scheduled to occur in real time.
Asynchronous - No required online class meetings are scheduled.

Note: All modalities include regular coursework due dates and require class participation.

MATH& 107

Math in Society

5 CR

This course exposes students to mathematical thought and quantitative thinking to solve problems in the context of real-world scenarios. It introduces topics such as consumer problem solving, voting/decision theory, graph theory, growth and decay models, finance, statistics, probability, and counting systems in the context of their applications.

Prerequisites:
BTC College Level Math score of 75 or a C grade in MATH 099.

Future Offerings:

Fall 2021-2022
	09/20/2021-12/09/2021			Newton	Openings: -1
	09/20/2021-12/09/2021			Newton	Openings: 3
Winter 2021-2022
	01/04/2022-03/24/2022			Staff	Openings: 26
	01/04/2022-03/24/2022			Staff	Openings: 26
Spring 2021-2022
	04/05/2022-06/22/2022			Staff	Openings: 26
	04/05/2022-06/21/2022	TTh	10:30a-12:40p	Staff	Openings: 28

Icon Key

Online Asynchronous
Online Synchronous
Hybrid Asynchronous
Hybrid Synchronous
Face-to-Face
Self-Support

Definitions
Online Asynchronous - The class is taught completely online. There are no scheduled class times that are required; all online work is completed asynchronously. There is no face-to-face instruction.
Online Synchronous - The class is taught completely online; attendance at scheduled online class meetings at specific times is required. There is no face-to-face instruction.
Hybrid Asynchronous - This is a hybrid class. The class meets face-to-face for scheduled classes at specific times; all online work is completed asynchronously.
Hybrid Synchronous - This is a hybrid class. The class meets both face-to-face and online for scheduled classes at specific times.
Face-to-Face - This class meets face-to-face for scheduled classes at specific times. There is no online instruction, although an online learning platform may be used supplementally.

Self Support - Self-Support classes have different fees and refund policy than state-supported classes. See the Tuition and Fees page for more details.

Synchronous - Online class meetings are scheduled to occur in real time.
Asynchronous - No required online class meetings are scheduled.

Note: All modalities include regular coursework due dates and require class participation.

OR Higher
Quarter 5
BUS& 101 Introduction to Business 5 CR
Students are introduced to the broad field of business and its organization, operation and management. Business opportunities, ownership, marketing, physical factors, human resource, finance, regulations and decision-making processes are emphasized. Other topics include problems of organization, strategic management and controls. Fulfills the social science requirements at Bellingham Technical College.
Prerequisites:
Recommend experience in Word processing, spreadsheets, and presentation software.
Future Offerings:
Fall 2021-2022
09/20/2021-12/09/2021 Miller Openings: 0
Winter 2021-2022
01/04/2022-03/24/2022 Miller Openings: 26
Spring 2021-2022
04/05/2022-06/22/2022 MW 10:10a-11:30a Miller Openings: 26
Icon Key
- Online Asynchronous
- Online Synchronous
- Hybrid Asynchronous
- Hybrid Synchronous
- Face-to-Face
- Self-Support
- Definitions
  Online Asynchronous - The class is taught completely online. There are no scheduled class times that are required; all online work is completed asynchronously. There is no face-to-face instruction.
  Online Synchronous - The class is taught completely online; attendance at scheduled online class meetings at specific times is required. There is no face-to-face instruction.
  Hybrid Asynchronous - This is a hybrid class. The class meets face-to-face for scheduled classes at specific times; all online work is completed asynchronously.
  Hybrid Synchronous - This is a hybrid class. The class meets both face-to-face and online for scheduled classes at specific times.
  Face-to-Face - This class meets face-to-face for scheduled classes at specific times. There is no online instruction, although an online learning platform may be used supplementally.
  
  Self Support - Self-Support classes have different fees and refund policy than state-supported classes. See the Tuition and Fees page for more details.
  
  Synchronous - Online class meetings are scheduled to occur in real time.
  Asynchronous - No required online class meetings are scheduled.
  
  Note: All modalities include regular coursework due dates and require class participation.
CAP 146 Microsoft Access 5 CR
This course introduces students to using Microsoft Access to manage data. Students learn and apply rules for table design, establish meaningful relationships between tables, create queries to analyze data, create forms for data entry and data search, and create reports that presents information in professional format.
Prerequisites:
CAP 101 with a C or better or Instructor permission.
Future Offerings:
Winter 2021-2022
01/04/2022-03/24/2022 MWF 8:30a-9:50a Staff Openings: 26
Icon Key
- Online Asynchronous
- Online Synchronous
- Hybrid Asynchronous
- Hybrid Synchronous
- Face-to-Face
- Self-Support
- Definitions
  Online Asynchronous - The class is taught completely online. There are no scheduled class times that are required; all online work is completed asynchronously. There is no face-to-face instruction.
  Online Synchronous - The class is taught completely online; attendance at scheduled online class meetings at specific times is required. There is no face-to-face instruction.
  Hybrid Asynchronous - This is a hybrid class. The class meets face-to-face for scheduled classes at specific times; all online work is completed asynchronously.
  Hybrid Synchronous - This is a hybrid class. The class meets both face-to-face and online for scheduled classes at specific times.
  Face-to-Face - This class meets face-to-face for scheduled classes at specific times. There is no online instruction, although an online learning platform may be used supplementally.
  
  Self Support - Self-Support classes have different fees and refund policy than state-supported classes. See the Tuition and Fees page for more details.
  
  Synchronous - Online class meetings are scheduled to occur in real time.
  Asynchronous - No required online class meetings are scheduled.
  
  Note: All modalities include regular coursework due dates and require class participation.

CMST& 210

Interpersonal Communications

5 CR

Designed to introduce students to the application of basic interpersonal communication theory, with a focus on achieving success in the workplace. Topics explored include self-awareness, self-disclosure, conversation skills, relationship development and maintenance, assertiveness, teamwork and group dynamics, conflict management strategies, and communicating in a diverse world.

Prerequisites:
Accuplacer Reading Comprehension score of 71 or a C grade in RDG 085, and Accuplacer Sentence Skills score of 71 or a C grade in ENGL 092.

Future Offerings:

Fall 2021-2022
	09/20/2021-12/09/2021			Burns	Openings: -1
	09/20/2021-12/09/2021			Zamora	Openings: -1
	09/20/2021-12/09/2021			Burns	Openings: 0
	09/20/2021-12/09/2021			Burns	Openings: 0
Winter 2021-2022
	01/04/2022-03/24/2022	T	10:30a-12:40p	Zamora	Openings: 28
	01/04/2022-03/24/2022			Burns	Openings: 26
	01/04/2022-03/24/2022			Burns	Openings: 26
	01/04/2024-03/24/2022			Burns	Openings: 26
Spring 2021-2022
	04/05/2022-06/21/2022	TTh	8:00a-10:10a	Staff	Openings: 28
	04/05/2022-06/21/2022	TTh	1:10p-3:20p	Staff	Openings: 28
	04/05/2022-06/22/2022			Staff	Openings: 26
	04/05/2022-06/22/2022			Staff	Openings: 26
	04/06/2022-06/22/2022	MW	2:10p-3:30p	Staff	Openings: 28
	04/06/2022-06/22/2022	MWF	8:30a-9:50a	Staff	Openings: 28
	04/07/2022-06/16/2022	Th	6:00p-8:10p	Staff	Openings: 28

Icon Key

Online Asynchronous
Online Synchronous
Hybrid Asynchronous
Hybrid Synchronous
Face-to-Face
Self-Support

Definitions
Online Asynchronous - The class is taught completely online. There are no scheduled class times that are required; all online work is completed asynchronously. There is no face-to-face instruction.
Online Synchronous - The class is taught completely online; attendance at scheduled online class meetings at specific times is required. There is no face-to-face instruction.
Hybrid Asynchronous - This is a hybrid class. The class meets face-to-face for scheduled classes at specific times; all online work is completed asynchronously.
Hybrid Synchronous - This is a hybrid class. The class meets both face-to-face and online for scheduled classes at specific times.
Face-to-Face - This class meets face-to-face for scheduled classes at specific times. There is no online instruction, although an online learning platform may be used supplementally.

Self Support - Self-Support classes have different fees and refund policy than state-supported classes. See the Tuition and Fees page for more details.

Synchronous - Online class meetings are scheduled to occur in real time.
Asynchronous - No required online class meetings are scheduled.

Note: All modalities include regular coursework due dates and require class participation.

PSYC& 100

General Psychology

5 CR

An overview of the factors affecting behavior including topics related to theories of learning, the senses, perceptions, nervous system, emotions, personality theory, motivation, abnormal behavior and therapy, and social psychology.

Prerequisites:
ACCUPLACER Classic Reading (85) or higher OR ACCUPLACER NextGen Reading (256) OR RDG 085 with a B or higher and ACCUPLACER Classic Sentence Skills (86) or higher OR ACCUPLACER NextGen Writing (255) or higher OR AENGL 100 with a C or higher OR BUS 191 with a C or higher.

Future Offerings:

Fall 2021-2022
	09/20/2021-12/09/2021			Smith	Openings: 2
	09/20/2021-12/09/2021			Smith	Openings: 1
	09/20/2021-12/09/2021			Smith	Openings: 5
Winter 2021-2022
	01/04/2022-03/24/2022			Smith	Openings: 26
	01/04/2022-03/24/2022			Smith	Openings: 26
	01/04/2022-03/24/2022	T	1:10p-3:20p	Smith	Openings: 28
Spring 2021-2022
	04/05/2022-06/22/2022			Staff	Openings: 26
	04/06/2022-06/22/2022	MWF	10:10a-11:30a	Staff	Openings: 28
	04/06/2022-06/22/2022	MW	2:10p-3:30p	Staff	Openings: 28

Icon Key

Online Asynchronous
Online Synchronous
Hybrid Asynchronous
Hybrid Synchronous
Face-to-Face
Self-Support

Definitions
Online Asynchronous - The class is taught completely online. There are no scheduled class times that are required; all online work is completed asynchronously. There is no face-to-face instruction.
Online Synchronous - The class is taught completely online; attendance at scheduled online class meetings at specific times is required. There is no face-to-face instruction.
Hybrid Asynchronous - This is a hybrid class. The class meets face-to-face for scheduled classes at specific times; all online work is completed asynchronously.
Hybrid Synchronous - This is a hybrid class. The class meets both face-to-face and online for scheduled classes at specific times.
Face-to-Face - This class meets face-to-face for scheduled classes at specific times. There is no online instruction, although an online learning platform may be used supplementally.

Self Support - Self-Support classes have different fees and refund policy than state-supported classes. See the Tuition and Fees page for more details.

Synchronous - Online class meetings are scheduled to occur in real time.
Asynchronous - No required online class meetings are scheduled.

Note: All modalities include regular coursework due dates and require class participation.

OR
SOC& 101 Introduction to Sociology 5 CR
This course introduces the major concepts and definitions of the science of sociology. Basic sociological inquiry is covered, and how social forces shape communal and individual behaviors and attitudes. Topics include socialization, cultures, deviance, social control, inequality, power, social class, race, gender, and institutions. Students learn the basic theories and perspectives of sociology and how those theories apply to the social landscape.
Prerequisites:
Accuplacer Reading Comprehension score of 85 or RDG 085 with a B or higher, and Accuplacer Sentence Skills score of 86 or ENGL 092 with a B or higher or AENGL 100 with a C or higher.
Future Offerings:
Fall 2021-2022
09/20/2021-12/09/2021 Pollard Openings: 15
Winter 2021-2022
01/04/2022-03/24/2022 Pollard Openings: 26
Spring 2021-2022
04/05/2022-06/22/2022 Staff Openings: 26
Icon Key
- Online Asynchronous
- Online Synchronous
- Hybrid Asynchronous
- Hybrid Synchronous
- Face-to-Face
- Self-Support
- Definitions
  Online Asynchronous - The class is taught completely online. There are no scheduled class times that are required; all online work is completed asynchronously. There is no face-to-face instruction.
  Online Synchronous - The class is taught completely online; attendance at scheduled online class meetings at specific times is required. There is no face-to-face instruction.
  Hybrid Asynchronous - This is a hybrid class. The class meets face-to-face for scheduled classes at specific times; all online work is completed asynchronously.
  Hybrid Synchronous - This is a hybrid class. The class meets both face-to-face and online for scheduled classes at specific times.
  Face-to-Face - This class meets face-to-face for scheduled classes at specific times. There is no online instruction, although an online learning platform may be used supplementally.
  
  Self Support - Self-Support classes have different fees and refund policy than state-supported classes. See the Tuition and Fees page for more details.
  
  Synchronous - Online class meetings are scheduled to occur in real time.
  Asynchronous - No required online class meetings are scheduled.
  
  Note: All modalities include regular coursework due dates and require class participation.
Quarter 6
IT 270 Field-Based Experience 5 CR
Students will arrange to work in a college approved, information technology related, work environment. The field-based experience provides exposure to a typical work environment, opportunities for customer service and technical skill development, and mentorship by industry professionals.
Prerequisites:
Instructor Permission.
Future Offerings:
Fall 2021-2022
09/20/2021-12/09/2021 Rehm Openings: 21
Rehm
Rehm
Winter 2021-2022
01/04/2022-03/24/2022 Rehm Openings: 24
Rehm
Rehm
Spring 2021-2022
04/05/2022-06/22/2022 Rehm Openings: 24
Rehm
Rehm
Icon Key
- Online Asynchronous
- Online Synchronous
- Hybrid Asynchronous
- Hybrid Synchronous
- Face-to-Face
- Self-Support
- Definitions
  Online Asynchronous - The class is taught completely online. There are no scheduled class times that are required; all online work is completed asynchronously. There is no face-to-face instruction.
  Online Synchronous - The class is taught completely online; attendance at scheduled online class meetings at specific times is required. There is no face-to-face instruction.
  Hybrid Asynchronous - This is a hybrid class. The class meets face-to-face for scheduled classes at specific times; all online work is completed asynchronously.
  Hybrid Synchronous - This is a hybrid class. The class meets both face-to-face and online for scheduled classes at specific times.
  Face-to-Face - This class meets face-to-face for scheduled classes at specific times. There is no online instruction, although an online learning platform may be used supplementally.
  
  Self Support - Self-Support classes have different fees and refund policy than state-supported classes. See the Tuition and Fees page for more details.
  
  Synchronous - Online class meetings are scheduled to occur in real time.
  Asynchronous - No required online class meetings are scheduled.
  
  Note: All modalities include regular coursework due dates and require class participation.
REQUIRED ELECTIVE 14 CREDITS

Computer Support Specialist students may choose elective credits from any 100 level or higher courses with the following prefixes: ACCT, BUS, BUS&, CAP, CIS, CS, CS&, ECON, HT, LGL, IT, or MGMT. Courses taken to meet the general education or program core requirements may not be used for electives.

Program Outcomes

After successfully completing this program, students will be able to:

Apply industry standard IT networking solutions to understand and troubleshoot networking issues.
Design and develop an IT Helpdesk disaster recovery plan.
Troubleshoot operating systems or software problems.
Design and develop a hardware-based user needs assessment.
Use a variety of scripting tools or languages to automate routine tasks.
Provide satisfactory helpdesk solutions to problems or scenarios with Word, Excel, Access, or PowerPoint using industry standard helpdesk procedures.
Provide efficient and effective IT technical support to clients in a manner that promotes safe computing practices and encourages effective working relationships.

Employment Outlook

Computer support positions are expected to be one of the fastest-growing jobs over the next decade. The rapid rate of growth and change in the tech industry requires a commitment to stay current with new technologies. Enhancing a Computer Support Specialist degree with industry-recognized certifications means BTC grads can compete for the best jobs in the software support industry.

Computer Support Specialist program graduates usually find jobs in the information support and IT departments of large organizations such as universities, government agencies, hospitals, financial institutions, and major corporations.

Program graduates also find jobs as telephone-based technicians and customer service representatives for hardware and software manufacturers. Other potential computer support jobs include computer support specialist, computer software specialist, help desk specialist, training and support coordinator, desktop services analyst, PC support specialist, response line representative, and help desk analyst.

The average annual wage in the software and computer support field is $55,973, with an earning potential of about $69,680 per year.*

Faculty & Support

Mike Massey

Mike Massey graduated from Western Washington University, in 1985, with a combined Bachelor of Arts degree in Computer Science and Business Administration, and a minor in History. For the next 15 years he worked as a computer programmer (Dealer Information Systems), and as a database programmer, network administrator and IT Manager at Western Washington University (WWU). During that time he also obtained his commercial pilot license and float plane rating from Trinity Western University. Mike has been teaching Computer Networking at Bellingham Technical College since 2000. He is currently pursuing a degree in Biology at WWU.

Degrees and Credentials
WA Professional Technical Certification - 2001
CompTIA Network+ Certified - 2001
CompTIA A+ Certified - 2001
B.A., Business Administration/Computer Science, Western Washington University - 2001
Microsoft Certified Systems Engineer - 2001

Gregory Rehm

Degrees and Credentials
Microsoft Certified Professional - 1997
B.S., Community Health Ed, Western Washington University - 1997
WA Professional Technical Certification - 1997
Network+ Certified Professional - 1997
Linux+ Certified - 1997
Certified Netware Administrator - 1997
A+ Certified Professional - 1997

Fall 2021-2022
	09/20/2021-12/09/2021	MW	2:30p-3:50p	Massey	Openings: 1
	ARRANGED		Massey
Winter 2021-2022
	01/04/2022-03/24/2022	TTh	12:30p-1:50p	Staff	Openings: 24

Fall 2021-2022
	09/20/2021-12/09/2021	TTh	12:30p-2:20p	Burkeland	Openings: -1
	ARRANGED		Burkeland
Winter 2021-2022
	01/04/2022-03/24/2022	MW	2:30p-4:20p	Burkeland	Openings: 24

Winter 2021-2022
	01/04/2022-03/24/2022	MW	9:00a-10:30a	Massey	Openings: 24
Spring 2021-2022
	04/05/2022-06/22/2022	TTh	12:30p-1:50p	Staff	Openings: 24
	04/05/2022-06/22/2022	TTh	12:30p-1:50p	Staff	Openings: 24

Fall 2021-2022
	09/20/2021-12/09/2021			Camden	Openings: 14
Winter 2021-2022
	01/04/2022-03/24/2022	Th	8:00a-10:10a	Staff	Openings: 26
Spring 2021-2022
	04/05/2022-06/22/2022			Staff	Openings: 26

Fall 2021-2022
	09/20/2021-12/09/2021			Pedersen	Openings: 12
Winter 2021-2022
	01/04/2022-03/24/2022	MWF	12:30p-1:50p	Pedersen	Openings: 26

Fall 2021-2022
	09/20/2021-12/09/2021	Pollard	Openings: 15
Winter 2021-2022
	01/04/2022-03/24/2022	Pollard	Openings: 26
Spring 2021-2022
	04/05/2022-06/22/2022	Staff	Openings: 26

Fall 2021-2022
	09/20/2021-12/09/2021		Rehm	Openings: 21
		Rehm
		Rehm
Winter 2021-2022
	01/04/2022-03/24/2022		Rehm	Openings: 24
		Rehm
		Rehm
Spring 2021-2022
	04/05/2022-06/22/2022		Rehm	Openings: 24
		Rehm
		Rehm

Computer Support Specialist

Computer Support Specialist

Computer Support Specialist - AAS

Employment Information

Estimated Program Costs

Entry Information

When Can I Start?

What are the Minimum Entry Requirements?

What are My Next Steps?

Classes

Total Program Credits: 90

Quarter 1

Quarter 2

Quarter 3

Quarter 4

Quarter 5

Quarter 6

Program Outcomes

Employment Outlook

Faculty & Support

Mike Massey

Degrees and Credentials

Gregory Rehm

Degrees and Credentials