Support services are available to students in-person, by appointment, and remotely. To get your questions answered or to schedule an in-person or Zoom appointment, please email or call the appropriate department below. You can also access our Student Resources page for more information about specific departments.

Accessibility Resources

For assistance with accessibility and accommodations for qualified students, ensuring equal access for participation in all campus programs and activities.
360.752.8576
ar@btc.edu

Admissions & Advising

For assistance with applying, placement, academic advising, coaching, counseling, and career services support.
360.752.8345
advising@btc.edu

Campus Store

For assistance with books, and class materials.
360.752.8342
store@btc.edu

Cashier

For questions about payments.
360.752.8311
cashier@btc.edu

eLearning

For assistance with canvas and online classes.
360.752.8383
elearninghelp@btc.edu

Library

For assistance with BTC student account logins and technology, research and library accounts.
Contact us if you need to check out a computer.
360.752.8383
library@btc.edu

Registration

For assistance with registration, class waitlists, ordering official BTC transcripts, graduation and myBTC portal.
360.752.8350
registration@btc.edu

Student Financial Resources

For assistance with financial aid, Workforce funding, work study, loans, Veteran’s funding and FAFSA/WASFA applications.
360.752.8351
finaid@btc.edu

Tutoring

For BTC student tutoring support and scheduling.
360.752.8499
tutoring@btc.edu

TRIO

Helping students adjust to college life, succeed in classes, graduate with a degree or certificate, and start a career or transfer to four-year colleges and universities.
360.752.8640
trio@btc.edu

Many student services are currently being offered through Zoom virtual lobbies. To connect to a staff member in a particular department, please choose from the options below. When you select a department you will enter a waiting room where the next available staff member will admit you for a meeting. Please note that virtual lobbies are like real-life lobbies, and BTC employees are only able to meet with one student at a time. You may be in the Zoom waiting room for a few minutes, so thank you for your patience while you wait for the next available staff member.

How do I connect to Virtual Assistance?

Zoom can be used on a computer, tablet, or smartphone or you can call in. Visit Zoom.us/resources for more information and help videos. You can also look at the BTC Student Zoom Guide

Calling In

If you like to call in to a department Zoom lobby dial one of the phone numbers below and when prompted, enter the meeting ID for the department (meeting IDs are listed below).

Zoom Phone Numbers:
+1 253.215.8782
+1 301.715.8592
+1 646.876.9923

Tutoring Center

For assistance with Math, Accounting, Chemistry, Biology, Writing, English, and many other courses.

Tutoring Assistance is open Monday – Thursday 10 a.m. - 2 p.m. and Tuesday evenings from 5 p.m. - 7 p.m.

Meeting ID: 973 328 939 67