Degrees & Classes

Degrees & Classes

Medical Receptionist

Medical Receptionist Certificate

If you like working with people in a medical setting with lots of variety, then choose the Medical Receptionist program. You’ll gain the knowledge and valuable skills employers in the health care industry need. You might work in a hospital, physician’s office, dental office, or health care clinic.

Employment Information

79% BTC graduate placement rate

$35,859 starting annual wage

$43,366 average annual wage

$50,232 potential annual wage

Employment and wage data sources

Gainful Employment

Program Costs, Financing, and Outcomes

Gainful Employment Information

Jobs & Employment

Employment opportunities for receptionists are expected to grow. Medical receptionists work in doctors’ and dentists’ offices, hospitals, nursing homes, urgent care centers, surgical centers and clinics. Job openings should be plentiful due to the large size and high rate of turnover associated with this occupation.

The average annual wage in this field is $43,366, with an earning potential of about $50,232 per year.*

Potential Positions

Nationally, more than two-thirds of all receptionists work in service industries and almost half of these are located in the health service industry.


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Courses are from the 2018-19 Catalog



Entry Information

Check out the information below to learn how you can get started!

When Can I Start?

While students may begin this program in any quarter, it is recommended that students meet with an advisor to identify the best quarter start and create an academic plan specific to their chosen electives. There are some classes that are only offered once a year which, if not taken in the appropriate quarter, may impact the ability to complete the certificate in three consecutive quarters.

What Are The Minimum Entry Requirements?

These requirements are for the Certificate.

  • Accuplacer Reading Comprehension score of 71 or a C grade in RDG 085, and Accuplacer Sentence Skills score of 71 or a C grade in ENGL 092.
  • Accuplacer Arithmetic score of 50 or a C grade or better in MATH 090.

Pre-Program Course Requirements

  • Students must have an Accuplacer score of 50 in Arithmetic or a grade of “C” or better in MATH 090.

What Are My Next Steps?

  1. Apply to BTC and Financial Aid
  2. Take the ACCUPLACER/Placement Test
  3. Attend an Advising & Registration Session
  4. Prepare to Attend

Program Outcomes

  • Graduates will be able to demonstrate the skills and competencies necessary to operate medical office software and to perform daily office functions.

Jack Wollens - Instructor image

Jack Wollens

Area of Instruction

Degrees and Certifications

M.B.A., Technology Management, University of Phoenix

B.S., Business Administration, Walla Walla College

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Contact Info

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Jack has many years of experience working on and managing IT computer help desks. He also has several industry certifications as well as a Masters De...

    • Jack has many years of experience working on and managing IT computer help desks. He also has several industry certifications as well as a Masters Degree in Business/Technology Management.