Degrees & Classes

Degrees & Classes

Administrative Assistant

Associate Applied Science - Transfer

Train for a career as an administrative assistant, administrative secretary, office administrator, or office manager and work in your choice of business and office settings. BTC’s Administrative Assistant program will prepare you for success in today’s business world, as you use your math, communication, and technical reading skills—and discover your personal strengths.

The Administrative Assistant program will give you the hands-on and classroom instruction that all kinds of employers need. You could work in service firms like education and health, legal and finance, insurance or real estate. Manufacturing, construction, and transportation companies also hire skilled administrative assistants.

Employment Information

71% BTC graduate placement rate

$32,968 starting annual wage

$39,333 average annual wage

$47,902 potential annual wage

Employment and wage data sources


Jobs & Employment

Job openings are expected to be plentiful, especially for well-qualified and experienced administrative assistants. Rapidly growing industries, such as personnel supply, computer and data processing, and management and public relations, will also generate new job opportunities.

The average annual wage in this field is $39,333, with an earning potential of about $47,902 per year.*

Potential Positions

As with other clerical employees, administrative assistants are employed in organizations of every description. Nationally, most office support staff are employed in firms providing services, ranging from education and health, to legal and business services. Banks, insurance companies, investment firms, and real estate firms are important employers, as are Federal, State, and local government agencies.

Opportunities also exist working for companies that engage in manufacturing, construction, wholesale and retail trade, transportation, and communications. Potential positions include administrative secretary, administrative assistant, office administrator, and office manager.

Courses

Use this tool to see this program's course offerings for upcoming quarters

Select Catalog     

Courses are from the 2018-19 Catalog

TOTAL PROGRAM CREDITS90 credits

TOTAL PROGRAM CREDITS90 credits

* Minimum requirement. List of other AAS-T class options and alternatives

Entry Information

Check out the information below to learn how you can get started!

When Can I Start?


The program typically starts in Fall, Winter, Spring, Summer Quarters.

What Are The Minimum Entry Requirements?


These requirements are for the AAS-T degree and are higher than those for the AAS degree. Please see AAS Entry Page for AAS requirements.

  • Accuplacer Reading Comprehension score of 85 or B grade in RDG 085, and Accuplacer Sentence Skills score of 86 or B grade in ENGL 092 or C grade in AENGL 100.
  • BTC College Level Math score of 75 or a C grade in MATH 099.


Pre-Program Course Requirements


  • Students must have an Accuplacer score of 50 in Arithmetic or a grade of “C” or better in MATH 090.

What Are My Next Steps?


  1. Apply to BTC and Financial Aid
  2. Take the ACCUPLACER/Placement Test
  3. Attend an Advising & Registration Session
  4. Prepare to Attend

Program Outcomes

After successfully completing this program, students will be able to:

  • Type 35 words per minute with no more than four errors on a three-minute timed writing.
  • Produce accurate business documents in a variety of file formats using computer technology and applying editing and language skills.
  • Use a spreadsheet program to solve business problems using formulas, functions, lists, and charts.
  • Apply techniques for managing time, records, and meetings in an office environment.
  • Organize records according to ARMA rules and procedures.
  • Use Microsoft Outlook to create electronic messages and contacts, manage multiple calendars, and track tasks.
  • Design and create a relational database that includes tables, multiple form types, simple and action queries, and reports.
  • Integrate Microsoft Access and Word to prepare a mail merge for form letters, mailing labels, and envelopes.
  • Apply communication and interpersonal skills while providing effective administrative support in an office environment.

Janell Massey - Instructor image

Janell Massey

Area of Instruction


Business & Computer Information Systems

Degrees and Certifications


M.Ed., Business Education, Western Washington University

B.A., Business Education, Western Washington University

Certificate, Microsoft Certified Application Specialist in Access, Excel, and Word 2007

Certificate, Microsoft Office Specialist: MS Word 2010 Core and Expert

Certificate, WA Professional Technical Certification

Contact Info


360 752-8410
jmassey@btc.edu
Campus Center (CC) - Room 213

 

Background


Profile
Janell Massey has been a Business Computer Information Systems (BCIS) instructor at Bellingham Technical College since 2007. Prior to that, she spent ...

    • Janell Massey has been a Business Computer Information Systems (BCIS) instructor at Bellingham Technical College since 2007. Prior to that, she spent 20 years as a high school business education teacher, work-based learning coordinator, career and technical education director, and career counselor. She graduated from Western Washington University with a master’s degree in Business Education (1991), and. while at BTC, she has earned tenure status and expanded her Microsoft certifications. Janell is currently the advisor for Administrative Assistant, Office Assistant, Receptionist and Data Entry Specialist degree and certificates. She is also an IAAP – International Association of Administrative Professionals member (since 2013); and a NBEA – National Business Education Association member (since 1987-2000/2013).


Associate of Applied Science Degree

Train for a career as an administrative assistant, administrative secretary, office administrator, or office manager, and work in your choice of business and office settings. Bellingham Technical College's Administrative Assistant program will prepare you for success in today’s business world, as you use your math, communication, and technical reading skills—and discover your personal strengths. BTC's Administrative Assistant program will give you hands-on and classroom instruction to train you for top jobs for a variety of employers. Prepare for your administrative assistant career in service firms like education and health, legal and finance, insurance or real estate. Manufacturing, construction, and transportation companies also hire skilled administrative assistants, secretaries and office managers.

Employment Information

71% BTC graduate placement rate

$32,968 starting annual wage

$39,333 average annual wage

$47,902 potential annual wage

Employment and wage data sources


Jobs & Employment

Job openings are expected to be plentiful, especially for well-qualified and experienced administrative assistants. Rapidly growing industries, such as personnel supply, computer and data processing, and management and public relations, will also generate new job opportunities.

The average annual wage in this field is $39,333, with an earning potential of about $47,902 per year.*

Potential Positions

As with other clerical employees, administrative assistants are employed in organizations of every description. Nationally, most office support staff are employed in firms providing services, ranging from education and health, to legal and business services. Banks, insurance companies, investment firms, and real estate firms are important employers, as are Federal, State, and local government agencies.

Opportunities also exist working for companies that engage in manufacturing, construction, wholesale and retail trade, transportation, and communications. Potential positions include administrative secretary, administrative assistant, office administrator, and office manager.

Courses

Use this tool to see this program's course offerings for upcoming quarters

Select Catalog     

Courses are from the 2018-19 Catalog

TOTAL PROGRAM CREDITS90 credits

  • Quarter 1
  • BUS 188Business English5 credits

    Business English focuses on the improvement of basic grammar and proofreading skills needed to effectively compose and edit written business documents. Specific tools include proofreading, parts of speech, sentence structure, capitalization, abbreviation, number usage, punctuation, and word choice. It is recommended that BUS 188 (Business English) be taken before BUS 171 (Technical Communications).

    Prerequisite:
    Accuplacer Scores: 71 Reading or a C grade in RDG 085, 71 Sentence Skills or a C grade in ENGL 092; or instructor permission.

    Future Offerings
    9/19-12/7MWF10:10a-11:30aPEDERSEN MOpenings: 7
    Register for this class
    4/2-6/20Online PEDERSEN MOpenings: 24
    Register for this class
  • CAP 101Introduction to Computer Applications5 credits

    Students will use a personal computer to demonstrate basic skills in Windows, Word, Excel, Access and PowerPoint. Students will also identify hardware components, demonstrate effective internet usage, and use the tools within the BTC learning management system. For off-campus, a Windows-based computer is required.

    Prerequisite:
    Accuplacer score: 71 Reading.

    Future Offerings
    9/19-12/5MW12:30p-1:50pSTAFFOpenings: 15
    Register for this class
    9/18-12/6TTh 8:00a-10:10aSTAFFOpenings: 18
    Register for this class
    9/18-12/7Online MASSEY JOpenings: 7
    Register for this class
    1/7-3/20MW12:30p-1:50pSTAFFOpenings: 24
    Register for this class
    1/3-3/22Online STAFFOpenings: 24
    Register for this class
    4/3-6/19MW10:10a-11:30aSTAFFOpenings: 24
    Register for this class
    4/2-6/20Online STAFFOpenings: 24
    Register for this class
  • CAP 105Computerized Touch Keyboarding2 credits

    A touch typing course for beginners as well as those needing to brush up on their keyboarding skills. Course covers learning to type alphabetical keys by touch using proper technique. For off-campus work, a Windows-based computer is required.

    Prerequisite:
    Accuplacer Reading Comprehension score of 50 or higher or RDG 085 with a C or better.

    Future Offerings
    9/19-10/15MWF12:30p-1:50pPEDERSEN MOpenings: 21
    Register for this class
    ARR 9/18-10/12ARRMASSEY JOpenings: 8
    Register for this class
    1/4-2/1MWF 8:30a-9:50aMASSEY JOpenings: 24
    Register for this class
    4/2-4/24MTWF10:10a-11:30aMASSEY JOpenings: 24
    Register for this class
  • CAP 106Formatting with MSWord4 credits

    Provides skillbuilding, production typing, and Microsoft Word fundamentals at the beginning or review level. Students use MS Word to format letters, memos, reports, and tables. For off-campus work, a Windows-based computer is required.

    Prerequisite:
    CAP 105; or instructor permission.

    Future Offerings
    10/17-12/7Online MASSEY JOpenings: 6
    Register for this class
    2/4-3/22MWF 8:30a-9:50aMASSEY JOpenings: 24
    Register for this class
    4/29-6/14MTWF10:10a-11:30aMASSEY JOpenings: 24
    Register for this class
  • Required Courses for Program
  • Required Courses credits to TOTAL 85 Credits.

  • ACCT 141Practical Accounting I5 credits

    Covers the accounting cycle through a study of sole proprietorship and the use of accounts, the general journal, and the general ledger.

    Prerequisite:
    Accuplacer Reading Comprehension score of 71 and Accuplacer Arithmetic score of 50 or instructor permission.

    Future Offerings
    9/19-12/7MWF 2:10p-3:30pKENT DWaitlisted: 0
    Register for this class
    1/3-3/22Online KENT DOpenings: 24
    Register for this class
  • BUS 100Electronic Math Applications3 credits

    Focuses on the application of the electronic calculator to business transactions and accounting activities. Students will develop speed on the 10-key by touch method. Note: This course meets the computation general education requirements for the medical coding and billing program only.

    Prerequisite:
    Accuplacer Arithmetic score of 50 or MATH 090 with a C or better or instructor permission.

    Future Offerings
    10/24-12/7MWF12:30p-1:50pKENT DOpenings: 21
    Register for this class
    9/18-10/26Online KENT DOpenings: 15
    Register for this class
    1/4-2/15MWF 2:10p-3:30pPEDERSEN MOpenings: 24
    Register for this class
    2/11-3/22Online PEDERSEN MOpenings: 24
    Register for this class
    4/3-6/19MW 8:30a-9:50aPEDERSEN MOpenings: 24
    Register for this class
  • BUS 123Records Management3 credits

    Introduces students to basic terminology and the scope of records and information management, employment opportunities, and legal and ethical matters associated with records. The life cycle of non-electronic and electronic records are surveyed from creation to retention and destruction.


    Future Offerings
    9/18-12/7Online MASSEY JOpenings: 8
    Register for this class
    5/10-6/20MWF 2:10p-3:30pMASSEY JOpenings: 24
    Register for this class
  • BUS 150Math for Business5 credits

    Students will apply math concepts to business applications in the areas of banking, business statistics, markup/markdown, payroll, debt, credit cards, investments, and insurance. It is recommended that students have a calculator with the exponent function.

    Prerequisite:
    Accuplacer Arithmetic score of 50 or MATH 090 with a "C" or better or instructor permission.

    Future Offerings
    9/19-12/7MWF 2:10p-3:30pPEDERSEN MOpenings: 15
    Register for this class
    1/3-3/22Online PEDERSEN MOpenings: 24
    Register for this class
    4/3-6/19MW 8:30a-9:50aPEDERSEN MOpenings: 24
    Register for this class
  • BUS 171Technical Communications5 credits

    This course introduces students to effective written and oral business communication. Students will learn to compose effective business writings including letters, memos, technical descriptions and procedures, reports, and employment documents. Students will learn effective oral presentation and job interviewing skills. Students will use various forms of technology including email, online file sharing and live web conferencing. Students will need access to web cam and audio. It is recommended that BUS 188 (Business English) and CAP106 (Formatting with MS Word) be taken before BUS 171 (Technical Communications). NOTE: When this course is taught online, students will be expected to participate in two synchronous web conferences.

    Prerequisite:
    Accuplacer scores: 71 Reading or a C or better in RDG 085; 71 Sentence Skills or a C or better in ENGL 092; CAP 101 with a C or better and CAP 105 with a C or better.

    Future Offerings
    9/19-12/7MWF 8:30a-9:50aPEDERSEN MOpenings: 8
    Register for this class
    4/3-6/19MW10:10a-11:30aPEDERSEN MOpenings: 24
    Register for this class
  • BUS 188Business English5 credits

    Business English focuses on the improvement of basic grammar and proofreading skills needed to effectively compose and edit written business documents. Specific tools include proofreading, parts of speech, sentence structure, capitalization, abbreviation, number usage, punctuation, and word choice. It is recommended that BUS 188 (Business English) be taken before BUS 171 (Technical Communications).

    Prerequisite:
    Accuplacer Scores: 71 Reading or a C grade in RDG 085, 71 Sentence Skills or a C grade in ENGL 092; or instructor permission.

    Future Offerings
    9/19-12/7MWF10:10a-11:30aPEDERSEN MOpenings: 7
    Register for this class
    4/2-6/20Online PEDERSEN MOpenings: 24
    Register for this class
  • BUS 232Office Procedures5 credits

    Prepares the student for the role of an office or administrative assistant and the broader role as a professional member of the management team. The class exposes the student to the growing influence of information technology, the expanding global marketplace, and the changes in the organizational structure of modern business.

    Prerequisite:
    CAP 106.
  • BUS 276Field-Based Experience5 credits

    Students will arrange to work in a college approved professional office setting where they will apply business skills and knowledge in an administrative support capacity.

    Prerequisite:
    Instructor permission.

    Future Offerings
    ARR 9/18-12/7ARRMASSEY JOpenings: 23
    Register for this class
    ARR 1/3-3/22ARRMASSEY JOpenings: 24
    Register for this class
    ARR 4/2-6/20ARRMASSEY JOpenings: 24
    Register for this class
  • OR

  • LGL 225Field-Based Experience5 credits

    Students will arrange to work in a college-approved professional setting where they will apply business and legal administrative support skills and knowledge in a variety of related activities.

    Prerequisite:
    Instructor Permission.

    Future Offerings
    ARR 9/18-12/7ARRPEDERSEN MOpenings: 24
    Register for this class
    ARR 9/18-12/7ARRPEDERSEN MOpenings: 24
    Register for this class
    ARR 9/18-12/7ARRPEDERSEN MOpenings: 24
    Register for this class
    ARR 1/3-3/22ARRPEDERSEN MOpenings: 24
    Register for this class
    ARR 1/3-3/22ARRPEDERSEN MOpenings: 24
    Register for this class
    ARR 1/3-3/22ARRPEDERSEN MOpenings: 24
    Register for this class
    ARR 4/2-6/20ARRPEDERSEN MOpenings: 24
    Register for this class
    ARR 4/2-6/20ARRPEDERSEN MOpenings: 24
    Register for this class
    ARR 4/2-6/20ARRPEDERSEN MOpenings: 24
    Register for this class
  • BUS& 101Introduction to Business5 credits

    Students are introduced to the broad field of business and its organization, operation and management. Business opportunities, ownership, marketing, physical factors, human resource, finance, regulations and decision-making processes are emphasized. Other topics include problems of organization, strategic management and controls. Fulfills the social science requirements at Bellingham Technical College.

    Prerequisite:
    Recommend experience in Word processing, spreadsheets, and presentation software.

    Future Offerings
    9/18-12/7Online WHITE ROpenings: 4
    Register for this class
    1/3-3/21Th10:30a-12:40pSTAFFOpenings: 24
    Register for this class
    4/2-6/20TTh 8:00a-10:10aSTAFFOpenings: 24
    Register for this class
  • CAP 101Introduction to Computer Applications5 credits

    Students will use a personal computer to demonstrate basic skills in Windows, Word, Excel, Access and PowerPoint. Students will also identify hardware components, demonstrate effective internet usage, and use the tools within the BTC learning management system. For off-campus, a Windows-based computer is required.

    Prerequisite:
    Accuplacer score: 71 Reading.

    Future Offerings
    9/19-12/5MW12:30p-1:50pSTAFFOpenings: 15
    Register for this class
    9/18-12/6TTh 8:00a-10:10aSTAFFOpenings: 18
    Register for this class
    9/18-12/7Online MASSEY JOpenings: 7
    Register for this class
    1/7-3/20MW12:30p-1:50pSTAFFOpenings: 24
    Register for this class
    1/3-3/22Online STAFFOpenings: 24
    Register for this class
    4/3-6/19MW10:10a-11:30aSTAFFOpenings: 24
    Register for this class
    4/2-6/20Online STAFFOpenings: 24
    Register for this class
  • CAP 105Computerized Touch Keyboarding2 credits

    A touch typing course for beginners as well as those needing to brush up on their keyboarding skills. Course covers learning to type alphabetical keys by touch using proper technique. For off-campus work, a Windows-based computer is required.

    Prerequisite:
    Accuplacer Reading Comprehension score of 50 or higher or RDG 085 with a C or better.

    Future Offerings
    9/19-10/15MWF12:30p-1:50pPEDERSEN MOpenings: 21
    Register for this class
    ARR 9/18-10/12ARRMASSEY JOpenings: 8
    Register for this class
    1/4-2/1MWF 8:30a-9:50aMASSEY JOpenings: 24
    Register for this class
    4/2-4/24MTWF10:10a-11:30aMASSEY JOpenings: 24
    Register for this class
  • CAP 106Formatting with MSWord4 credits

    Provides skillbuilding, production typing, and Microsoft Word fundamentals at the beginning or review level. Students use MS Word to format letters, memos, reports, and tables. For off-campus work, a Windows-based computer is required.

    Prerequisite:
    CAP 105; or instructor permission.

    Future Offerings
    10/17-12/7Online MASSEY JOpenings: 6
    Register for this class
    2/4-3/22MWF 8:30a-9:50aMASSEY JOpenings: 24
    Register for this class
    4/29-6/14MTWF10:10a-11:30aMASSEY JOpenings: 24
    Register for this class
  • CAP 107Computerized Keyboard Skillbuilding I3 credits

    Designed to help students improve their speed and accuracy at the computer. Computerized lessons analyze areas of weakness and provide appropriate drills for improvement. For off-campus work, a Windows-based computer is required.

    Prerequisite:
    CAP 106; or instructor permission.

    Future Offerings
    4/3-5/8MWF 2:10p-3:30pMASSEY JOpenings: 24
    Register for this class
  • CAP 114MS Outlook2 credits

    Students will use Microsoft Outlook to learn how to effectively manage settings, incoming and outgoing messages, schedules, and contacts. Students will use various views, create rules for processing emails, create auto-replies, and use search features. Students will create, format, and manage messages including BCC, signature lines, and processing junk emails. Students will share calendars, set appointments, create meetings, and manage a task list. Students will create and use contacts and distribution lists. Students will research email etiquette and corporate email policies, and apply email writing techniques to business scenarios.


    Future Offerings
    10/17-12/5MWF12:30p-1:50pPEDERSEN MOpenings: 10
    Register for this class
    4/3-5/8MW12:30p-1:50pPEDERSEN MOpenings: 24
    Register for this class
  • CAP 138WORD5 credits

    Students receive hands-on instruction using the commands and features of Word to create simple to complex business documents. For off-campus work, a Windows-based computer is required.

    Prerequisite:
    CAP 101 and CAP 105 with a C or better grade in each course or instructor permission.

    Future Offerings
    9/18-12/6TTh 8:00a-10:10aSTAFFOpenings: 16
    Register for this class
    1/3-3/22Online MASSEY JOpenings: 24
    Register for this class
  • CAP 142Excel5 credits

    This course provides a practical hands-on approach to developing the skills to use the powerful spreadsheet application, Excel. Students will use Excel to organize and analyze data, perform numerical calculations, and illustrate relationships in numerical data by displaying charts. For off-campus work, a Windows-based computer is required.

    Prerequisite:
    BUS100 or BUS150 or AMATH100 or MATH&107 or higher; and CAP101.

    Future Offerings
    9/18-12/6TTh10:30a-12:40pSTAFFOpenings: 5
    Register for this class
    1/3-3/21Th 8:00a-10:10aSTAFFOpenings: 24
    Register for this class
    4/2-6/20Online STAFFOpenings: 24
    Register for this class
  • CAP 146Access5 credits

    This course introduces students to using Microsoft Access to manage data. Students learn and apply rules for table design, establish meaningful relationships between tables, create queries to analyze data, create forms for data entry and data search, and create reports that presents information in professional format.

    Prerequisite:
    CAP 101 with a C or better or Instructor permission.

    Future Offerings
    9/18-12/7Online STAFFOpenings: 9
    Register for this class
    1/4-3/22MWF 8:30a-9:50aSTAFFOpenings: 24
    Register for this class
  • CAP 148PowerPoint3 credits

    Presents an overview of a presentation graphics program. Students will create and present a slide show projected from their computer. For off-campus work, a Windows-based computer is required.

    Prerequisite:
    CAP 101; or instructor permission.

    Future Offerings
    9/18-12/7Online STAFFOpenings: 13
    Register for this class
    1/3-3/21TTh10:30a-12:40pSTAFFOpenings: 24
    Register for this class
  • CAP 200Integrated Computer Applications5 credits

    Students will apply their skills learned in the previous courses to produce professional-looking documents by integrating word processing, spreadsheet, database, and presentation graphics programs. Students will prepare a professional portfolio for use in future job search opportunities. For off-campus work, a Windows-based computer is required.

    Prerequisite:
    CAP 138, CAP 142, CAP 146, CAP 148; or instructor permission.

    Future Offerings
    4/2-6/20Online STAFFOpenings: 24
    Register for this class
  • CMST& 210Interpersonal Communications5 credits

    Designed to introduce students to the application of basic interpersonal communication theory, with a focus on achieving success in the workplace. Topics explored include self-awareness, self-disclosure, conversation skills, relationship development and maintenance, assertiveness, teamwork and group dynamics, conflict management strategies, and diversity issues.

    Prerequisite:
    Accuplacer Reading Comprehension score of 71 or a C grade in RDG 085, and Accuplacer Sentence Skills score of 71 or a C grade in ENGL 092.

    Future Offerings
    9/18-12/6TTh 8:00a-10:10aZAMORA AOpenings: 13
    Register for this class
    9/19-12/7MWF10:10a-11:30aZAMORA AOpenings: 7
    Register for this class
    9/19-12/5MW 2:10p-3:30pSMITH MOpenings: 8
    Register for this class
    9/18-12/6TTh 5:30p-7:40pSMITH MOpenings: 19
    Register for this class
    9/18-12/7Online SMITH MOpenings: 16
    Register for this class
    9/18-12/7Online ZAMORA AOpenings: 18
    Register for this class
    9/18-12/7Online BURNS JOpenings: 13
    Register for this class
    1/3-3/21TTh 5:30p-7:40pSTAFFOpenings: 28
    Register for this class
    1/7-3/20MW 2:10p-3:30pSTAFFOpenings: 24
    Register for this class
    1/3-3/21TTh 1:10p-3:20pSTAFFOpenings: 28
    Register for this class
    1/4-3/22MWF 8:30a-9:50aSTAFFOpenings: 28
    Register for this class
    1/3-3/22Online STAFFOpenings: 24
    Register for this class
    1/3-3/22Online STAFFOpenings: 24
    Register for this class
    1/3-3/22Online STAFFOpenings: 24
    Register for this class
  • Electives
  • Administrative Assistant students may choose elective credits from any 100 level of higher courses with the following prefixes: ACCT, BUS, CAP, CIS, ECON, HRM, LGL, IT, or MGMT. Field-Based Experience courses may not be used as electives. Courses taken to meet the general education or program core requirements may not be used for electives.5 credits

TOTAL PROGRAM CREDITS90 credits

Entry Information

Check out the information below to learn how you can get started!

When Can I Start?


The program typically starts in Fall, Winter, Spring, Summer Quarters.

What Are The Minimum Entry Requirements?


These requirements are for the AAS degree and are lower than those for the AAS-T degree. Please see the AAS-T Entry Page for AAS-T requirements.

  • Accuplacer Reading Comprehension score of 71 or a C grade in RDG 085, and Accuplacer Sentence Skills score of 71 or a C grade in ENGL 092.
  • Accuplacer Arithmetic score of 50 or a C grade or better in MATH 090.


Pre-Program Course Requirements


  • Students must have an Accuplacer score of 50 in Arithmetic or a grade of “C” or better in MATH 090.

What Are My Next Steps?


  1. Apply to BTC and Financial Aid
  2. Take the ACCUPLACER/Placement Test
  3. Attend an Advising & Registration Session
  4. Prepare to Attend

Program Outcomes

After successfully completing this program, students will be able to:

  • Type 35 words per minute with no more than four errors on a three-minute timed writing.
  • Produce accurate business documents in a variety of file formats using computer technology and applying editing and language skills.
  • Use a spreadsheet program to solve business problems using formulas, functions, lists, and charts.
  • Apply techniques for managing time, records, and meetings in an office environment.
  • Organize records according to ARMA rules and procedures.
  • Use Microsoft Outlook to create electronic messages and contacts, manage multiple calendars, and track tasks.
  • Design and create a relational database that includes tables, multiple form types, simple and action queries, and reports.
  • Integrate Microsoft Access and Word to prepare a mail merge for form letters, mailing labels, and envelopes.
  • Apply communication and interpersonal skills while providing effective administrative support in an office environment.

Janell Massey - Instructor image

Janell Massey

Area of Instruction


Business & Computer Information Systems

Degrees and Certifications


M.Ed., Business Education, Western Washington University

B.A., Business Education, Western Washington University

Certificate, Microsoft Certified Application Specialist in Access, Excel, and Word 2007

Certificate, Microsoft Office Specialist: MS Word 2010 Core and Expert

Certificate, WA Professional Technical Certification

Contact Info


360 752-8410
jmassey@btc.edu
Campus Center (CC) - Room 213

 

Background


Profile
Janell Massey has been a Business Computer Information Systems (BCIS) instructor at Bellingham Technical College since 2007. Prior to that, she spent ...

    • Janell Massey has been a Business Computer Information Systems (BCIS) instructor at Bellingham Technical College since 2007. Prior to that, she spent 20 years as a high school business education teacher, work-based learning coordinator, career and technical education director, and career counselor. She graduated from Western Washington University with a master’s degree in Business Education (1991), and. while at BTC, she has earned tenure status and expanded her Microsoft certifications. Janell is currently the advisor for Administrative Assistant, Office Assistant, Receptionist and Data Entry Specialist degree and certificates. She is also an IAAP – International Association of Administrative Professionals member (since 2013); and a NBEA – National Business Education Association member (since 1987-2000/2013).