Associate of Applied Science Degree
Computer Support Specialist Program
In a world where everyday items are increasingly dependent upon computers – from phones to televisions to medical equipment – the need for skilled workers who can troubleshoot computer software issues is growing. If you enjoy combining technical and customer service skills in a variety of business and office settings, Bellingham Technical College’s Computer Support Specialist associate degree could be a good fit to get your tech career started. BTC’s Computer Support Specialist program will train you for top jobs in computer support, software, help desk support, PC support, and training and software support coordination.
BTC’s classes will train you in valuable software and computer support skills needed by companies big and small, including hospitals, financial institutions, large corporations, school districts, and universities. Computer hardware and software manufacturers also hire BTC’s program graduates to work as customer service representatives and help desk personnel.
Students in the Computer Support Specialist associate degree program at Bellingham Technical College will receive training in word processing, spreadsheets and databases; teaching others how to use computers and software; basic computer programming and website building; operating system installation and configuration; and more.
Computer Support Specialist Associate Degree and Certificate Programs
AAS: Take six quarters of classes and graduate with your associate degree in computer support specialsit, ready to get top computer and software support jobs.
AAS-T: Take six quarters of classes and graduate with your associate degree in Computer Support Specialist, ready for computer and software support jobs. Or transfer your class credits to a four-year college or university to earn your bachelor’s degree.
Computer Support Specialist Certificate: This 41-credit certificate program prepares BTC graduates for jobs with information technology and computer support firms or with companies that use computer networks.
Computer Support Specialist Jobs & Employment
Computer support positions are expected to be one of the fastest-growing jobs over the next decade. The rapid rate of growth and change in the tech industry requires a commitment to stay current with new technologies. Enhancing a Computer Support Specialist degree with industry-recognized certifications means BTC grads can compete for the best jobs in the software support industry.
Computer Support Specialist program graduates usually find jobs in the information support and IT departments of large organizations such as universities, government agencies, hospitals, financial institutions, and major corporations.
Program graduates also find jobs as telephone-based technicians and customer service representatives for hardware and software manufacturers. Other potential computer support jobs include computer support specialist, computer software specialist, help desk specialist, training and support coordinator, desktop services analyst, PC support specialist, response line representative, and help desk analyst.
The average annual wage in the software and computer support field is $55,973, with an earning potential of about $69,680 per year.*