Financial Aid Help and Info
Email email@example.com, or call 360-752-8564.
Financial Resources is located in the College Services (CS) building, Room 101.
View your financial aid status and awards 24/7.
Notice: All policies are subject to change without advance notice if required by federal or state law, Board of Regents, or the Financial Aid Office.
BTC Financial Aid Portal Information: Username is Social Security Number. Global Pin (password) is 6-Digit Date of Birth (MMDDYY).
Notification of Title IV Student Complaint Process
The Higher Education Act (HEA) prohibits an institution of higher education from engaging in a “substantial misrepresentation of the nature of its educational program, its financial charges, or the employability of its graduates.” 20 U.S.C. §1094(c)(3)(A). Further, each state must have “a process to review and appropriately act on complaints concerning the institution including enforcing applicable state laws.” 34 C.F.R. § 600.9.
Please note that any official complaints must first go through the BTC Grievance process, which can be located in the annual BTC Student Handbook.
The Washington State Board for Community and Technical Colleges (SBCTC) maintains a process to investigate complaints of this nature brought by community and technical college students in the state of Washington. For information, contact SBCTC Student Services, PO Box 42495, Olympia, WA 98504-2495, firstname.lastname@example.org, 360-704-4315 or visit www.sbctc.edu.
Consumer Protection Title IV Student Complaint Form (PDF | Word)