Information retrieval, evaluation, and presentation are critical components of today’s commercial environment. Small businesses and organizations often need generalists — employees with a background in a number of different areas who can support a variety of information and operational needs. The Business Support Specialty is an online program of study that prepares individuals to assist small organizations in a variety of capacities including information retrieval and evaluation, accounting, web page construction, presentations, and software and customer support. The focus of this specialty is on understanding information (its characteristics, organization, utilization, and presentation) as it relates to internal and external customers and financial recordkeeping operations. Though offered as a full-time program of study, web-based delivery and flexible sequencing of courses particularly accommodate working adults who are only available to enroll as part-time students.

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Businesses and industries increasingly gather, store, present, and analyze information for efficient internal operations and customer support. Small businesses may rely on external agencies to supply this service. The Information Broker Support Specialty prepares individuals to work with an information broker or other small business that focuses on gathering and presenting information for others. Individuals within this specialty know how to retrieve and evaluate information, create informational presentations and web pages for clients and customers, and assist with some small business operations. The focus of this specialty is on understanding and finding information (its characteristics, organization, utilization, and presentation) as it relates to business and industry. Web-based delivery and flexible scheduling options make this specialty attractive for those already employed who find it difficult to physically attend classes yet desire a college degree.

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