Returns Policy
Textbooks are fully refundable during the first two weeks of the quarter for which they were purchased, with the following conditions:
- Accompanied with original receipt
- In original purchase condition and containing all supplemental materials with which they came. Books sold shrink-wrapped must still be wrapped and new books cannot have any writing or highlighting.
Reference books and merchandise are returnable within two weeks of purchase and are subject to the guidelines outlined above.
Method of Return:
- Cash purchases: Cash will be issued if enough is available. If not, a store due bill will be issued.
- Purchased by check: Cash will be issued 10 business days after purchase, if enough is available. If 10 business days have not elapsed, a store due bill will be issued. If not enough cash is available a refund check will be mailed to the customer within 10 business days.
- Credit Card purchase: Credit will be given only on the same card used for the purchase and that card must be presented for credit.
- Financial Aid purchase: Credit will be applied to your financial aid account.
Defective books will be replaced during the same quarter for which purchased and must be accompanied by original receipt.
The bookstore holds the final decision on purchases eligible for refund.