Degrees & Classes

Degrees & Classes

Operations Management

Bachelor of Applied Science degree in Operations Management

Bellingham Technical College now offers its first Bachelor of Applied Science degree in Operations Management.

What is it?

BTC’s bachelor of applied science in Operations Management is a two-year online degree that can be added on top of an existing associate degree or even a previous bachelor’s degree to get you on track for higher level, higher pay positions — from production and facility supervisors to managers and VPs of operations.

Operations management is the management of processes, people, technology, and organizations that produce goods or services. Graduates can find careers in businesses and industries ranging from fisheries to the automotive industry, but BTC’s initial focus is on manufacturing and information technology.

Classes for the Operations Management bachelor’s are online but will include group work on some Saturdays as an opportunity for students to network and learn from one another.

Bachelor of Applied Science Entry Options

BTC’s BAS in Operations Management is ideal for current employees with a variety of educational backgrounds who would like to further their education and their career options.

Build off of a previous bachelor’s degree: For workers in the field with previous experience and an existing bachelor’s degree who are hoping to enhance their career.

Build off of a previous associate degree: For Bellingham Technical College graduates, those transferring from other community and technical colleges, or for current employees who already have an associate degree.

Start from scratch at Bellingham Technical College: Get your associate degree here in one of our 37 degree programs and continue on into our Bachelor of Applied Science program in Operations Management.

Employment Outlook for Operations Management

Students who graduate with a bachelor of applied science in Operations Management will be ready for top jobs as business managers, facility and facilities managers, general managers, operations managers, vice presidents of operations and more for industries that include manufacturing, transportation, information technology and retail. The employment outlook for operations managers and general managers in Washington state is strong and is expected to grow over the next several years. The average annual wage for an operations manager in Washington state is $103,480.

Employment Information

$75,941 starting annual wage

$103,480 average annual wage

$136,302 potential annual wage

Employment and wage data sources


Jobs & Employment

Courses

Use this tool to see this program's course offerings for upcoming quarters

Select Catalog     

Courses are from the 2017-18 Catalog

  • Quarter 1
  • OPM 311Mathematical Techniques for Operations Management5 credits

    This course provides students with the foundational mathematical tools required for operations management including acceptance sampling; decision theory including its application under uncertain conditions; the application of probability theory to determine the reliability of systems; solution of linear programming problems using graphical and computational methods; and the application of learning curves for planning and scheduling. These techniques are introduced in this course and then exercised and practiced through repeated application to real problems in other courses.

    Prerequisite:
  • OPM 312Forcasting and System Design5 credits

    This course introduces students to forecasting and capacity planning tools for manufacturing and service organizations. Qualitative and quantitative techniques are discussed, and the pros and cons of each are identified. The selection of appropriate processes and facility layouts, and the design of work systems to optimize production are discussed; and the impact of good product design on production operations is highlighted. Maintenance planning is discussed including the differences between breakdown (reactive) and preventative (planned) maintenance. Techniques for job design such as methods analysis and time study methods are demonstrated. Both graphical and computational (spreadsheet) techniques are used throughout the course to solve a range of typical problems.

    Prerequisite:
  • ENGL 310Business Communications5 credits

    This course focuses on audience-oriented communication in the business environment. Course content includes writing reports, proposals, memoranda, and e-mails; graphical presentation of data using Excel; and developing and delivering presentations using PowerPoint and other visual aids. Students will develop and demonstrate these communication skills individually, in smaller groups, and in presentations to larger audiences.

    Prerequisite:
  • Quarter 2
  • OPM 313Quality Management5 credits

    This course is designed to equip students with the managerial concepts and quantitative tools used in effective and efficient management of quality in manufacturing and service organizations. The course begins with the quality management concepts espoused by Deming and discusses some of the resulting approaches such as Total Quality Management (TQM), Six Sigma, ISO 9000 and AS 9100. Quality requirements specific to regulated industries such as biomedical devices and aerospace will also be surveyed. Students will learn how to plan, implement and manage a comprehensive quality management program within an organization with special emphasis on process documentation, staff training, and communication of results to management and auditors.

    Prerequisite:
    OPM 311
  • OPM 314Logistical Planning and Supply Chain Management5 credits

    A supply chain is a sequence of organizations involved in the production and delivery of a product or service. Supply chain management is the coordination of those organizations, and logistics is the management of the flow of resources e.g. goods, materials, information; between the organizations. This course will students will introduce students to the complexities of domestic and global supply chains including consideration of make/buy and outsourcing decisions. The importance of the procurement function is explored, and inventory management techniques are presented including the application of mathematical approaches to solve typical problems. Finally, the use of materials resource planning (MRP), manufacturing resource planning (MRPII) and enterprise resource planning (ERP) systems in operations management is examined.

    Prerequisite:
    OPM 311
  • PHIL 310Professional Ethics5 credits

    This course aims to raise students’ awareness of ethical dilemmas that might occur at work, to show how such ethical issues are subject to management analysis and decision-making action, and to provide students with the conceptual tools necessary to identify and then develop an acceptable resolution of these dilemmas. The course will include the presentation of ethical arguments to groups, and debate on their merits.

    Prerequisite:
    Admission to BASOPS program

    Future Offerings
    1/3-3/23Online WINDMEYER TOpenings: 12
     ARRWINDMEYER T
  • Quarter 3
  • OPM 315Lean Concepts and Applications5 credits

    Lean production is a modern management practice applicable to both manufacturing and service industries that considers the expenditure of resources for any goal other than the creation of value for the end customer to be wasteful and thus a target for elimination. This course introduces students to the theory behind Lean including concepts such as Value Stream Mapping, Workplace Organization and Standardization, 5-S and Cellular Flow. Terminology, including Kan Ban and Total Production Maintenance, and tools such as Gap Analysis, 5 Why’s, root cause analysis, Pareto charts, and cause effect diagrams are covered. The importance of workforce development and ongoing training to Lean implementation is stressed, and students will learn about the how to apply Lean techniques to both industrial and service operations.

    Prerequisite:
    OPM 311

    Future Offerings
    4/3-6/20Online STAFFOpenings: 24
  • Elective 15 credits

  • ECON 310Managerial Economics5 credits

    This course focuses on forecasting and estimating techniques; and on tools used to analyze projects, compare alternatives, and make sound business decisions based on economic principles such as time value of money, internal rate of return, and cost-benefit ratios. The course includes the use of Excel as a tool for analysis and decision making.

    Prerequisite:
    Admission to BASOPS program

    Future Offerings
    4/3-6/20Online STAFFOpenings: 24
  • Quarter 4
  • Elective 25 credits

  • Elective 35 credits

  • BUS 310Project Management5 credits

    Coordination of projects involving multiple tasks and resources, and the resolution of the conflicts that arise is a critical skill in business. This course teaches students some of the techniques necessary to develop realistic and comprehensive project plans; identify risk areas; monitor the plans; and deal with problems. The course will also cover management of the procurement process, and communication with project stakeholders. The course includes the use of Microsoft Project to develop and manage project plans.

    Prerequisite:
    Admission to BASOPS program
  • Quarter 5
  • OPM 491Focused Study I5 credits

    These three courses provide students with opportunities to explore areas of professional interest and to develop a greater understanding of those areas through focused study and applied research under the direction of a faculty member and/or industry mentor. Topics to be studied will be agreed in conjunction with program faculty and approved by the program director; and each course will require both a written report and an oral presentation of the research findings.

    Prerequisite:
    OPM 311, OPM 312, ENGL 310, and Instructor Permission
  • OPM 492Focused Study II5 credits

    These three courses provide students with opportunities to explore areas of professional interest and to develop a greater understanding of those areas through focused study and applied research under the direction of a faculty member and/or industry mentor. Topics to be studied will be agreed in conjunction with program faculty and approved by the program director; and each course will require both a written report and an oral presentation of the research findings.

    Prerequisite:
    OPM 311, OPM 312, ENGL 310, and Instructor Permission
  • PSYC 310Industrial Organizational Psychology5 credits

    This course examines how people behave and interact with each other at work with an emphasis on the way that this affects job performance. Topics covered in this course include the development of leadership skills; recruitment and retention; motivation and team building; managing change; and conflict resolution. Group work is used to build and practice the interpersonal skills critical for workplace management.

    Prerequisite:
    Admission to BASOPS program

    Future Offerings
    1/3-3/23Online WINDMEYER TOpenings: 21
     ARRWINDMEYER T
  • Quarter 6
  • OPM 493Focused Study III5 credits

    These three courses provide students with opportunities to explore areas of professional interest and to develop a greater understanding of those areas through focused study and applied research under the direction of a faculty member and/or industry mentor. Topics to be studied will be agreed in conjunction with program faculty and approved by the program director; and each course will require both a written report and an oral presentation of the research findings.

    Prerequisite:
    OPM 311, OPM 312, ENGL 310, and Instructor Permission
  • OPM 498Individual Capstone Project5 credits

    This course involves the self-directed execution of a project in the field of operations management employing elements from many of the courses the student has already taken linked together in a methodical, systematic way. The topic to be studied will be agreed in conjunction with program faculty and approved by the program director; and a faculty member or industry mentor will be available throughout the course to act as an advisor. However, it is expected that the student demonstrates independent thought and self-direction during the project. The project may be carried out with an industry partner/employer. The course requires both a written report and an oral presentation of the project results.

    Prerequisite:
    OPM 311, OPM 312, ENGL 310, and Instructor Permission

    Future Offerings
    4/3-6/20Online STAFFOpenings: 24
  • OPM 499Group Capstone Project5 credits

    This course involves working as a team on a project in the field of operations management. The topic to be studied will be chosen by the group, agreed in conjunction with program faculty, and approved by the program director. A faculty member or industry mentor will be available throughout the course to act as an advisor. However, it is expected that the group is self-directing, and that individuals in the group demonstrate the ability to work with other team members during the project. The project may be carried out with an industry partner/employer. The course requires both a written project report and an oral presentation of the project results by the group, and individual summary reports by each student.

    Prerequisite:
    OPM 311, OPM 312, ENGL 310, and Instructor Permission

    Future Offerings
    4/3-6/20Online STAFFOpenings: 24
TOTAL PROGRAM CREDITS90 credits

Program Entry Information

To be admitted to the BASOPS program, students must have a completed AAS degree (or equivalent) and a minimum of 15 credits of generally-transferable General Education including ENGL& 101 (or equivalent); Intermediate Algebra (or equivalent); and 5 credits of Social Science or Humanities.

The “Academic Bridge” is designed to facilitate entry of students from diverse academic backgrounds into the program by addressing some of the preparatory General Education requirements that might not have been covered during students’ associate degrees.

At the end of the Academic Bridge, before students enter the junior year of the BASOPS degree, they will have completed a total of at least 35 credits of General Education. This will therefore involve them taking up to 25 credits of coursework during the Bridge, depending on the General Education component of the student’s associate degree.

Minimum required for admission to the BASOPS program:

  • Completion of Associate of Applied Science Degree (or equivalent)

  • General Education English: 5 credits of ENGL& 101 (or equivalent)

  • General Education Math: Intermediate Algebra or higher (minimum grade 2.5/C+) or equivalent ACCUPLACER scores (within the past 2 years)

  • General Education Humanities or Social Science: 5 credits

  • Courses to be taken during the Bridge if not already completed by the applicant:

  • General Education Math: College-level math class with Intermediate Algebra as a prerequisite – Precalculus I or Finite Math preferred 5 credits (minimum grade 2.5/C+)

  • Math: MATH& 146: Introduction to Statistics 5 credits (minimum grade 2.5/C+)

  • Humanities and Social Science: 10 credits (minimum grade 2.5/C+)

  • Natural Sciences: 5 credits (minimum grade 2.5/C+)

  • Minimum required at entry to the Junior Year, whether from prior experience or Bridge:

  • General Education English: ENGL& 101 5 credits (minimum grade 2.5/C+)

  • General Education Math: College-level math class with Intermediate Algebra as a prerequisite 5 credits (minimum grade 2.5/C+)

  • Mathematics: MATH& 146, Introduction to Statistics, 5 credits (minimum grade 2.5/ C+)

  • Humanities and Social Science: 15 credits – at least 5 credits each of Social Science and Humanities (minimum grade 2.5/C+)

  • Natural Sciences with lab: 5 credits (minimum grade 2.5/C+)

  • Program Outcomes

    • Demonstrate a mastery of the mathematical tools required for operations management.
    • Apply qualitative and quantitative forecasting techniques to the selection of processes and facility layouts that will optimize production and/or service delivery.
    • Plan a comprehensive quality management program for use within an organization.
    • Apply mathematical approaches to solve typical make/buy and outsourcing problems.
    • Assess the value of Lean concepts, including Value Stream Mapping, Workplace Organization and Standardization, 5-S and Cellular Flow, Kan Ban and Total Production Maintenance to operations management.
    • Demonstrate the application of project management techniques to develop realistic and comprehensive project plans; identify risk areas; monitor the plans; and deal with problems.
    • Develop clear and coherent technical reports, proposals, memoranda, and e-mails; and deliver presentations to groups.
    • Analyze projects, compare alternatives, and make business decisions based on economic principles such as time value of money, internal rate of return, and cost-benefit ratios.
    • Demonstrate the ability to identify and then develop acceptable resolution of ethical dilemmas that might occur in the workplace.
    • Analyze how leadership skills, recruitment and retention practices, motivation and team building, the management of change, and conflict resolution affect the behavior and interaction of people at work.
    • Demonstrate a level of critical thinking, teamwork, communication, and technical and information literacy commensurate with an operations management position.