Degrees & Classes

Degrees & Classes

Office Assistant

Office Assistant Certificate

Choose this program to train for a career as a receptionist or office assistant. Employers such as physician’s offices, law firms, temporary help agencies, and consulting firms are in need of skilled office staff. You could also work for manufacturing and industrial firms, telecommunications companies, and retail and wholesale organizations, plus many other businesses that need office clerical support.

Employment Information

$27,206 starting annual wage

$33,654 average annual wage

$40,706 potential annual wage

Employment and wage data sources


Gainful Employment

Program Costs, Financing, and Outcomes

Gainful Employment Information

Jobs & Employment

Employment opportunities for receptionists are expected to grow because so many receptionists work for firms in services industries – including physician’s offices, law firms, temporary help agencies, and consulting firms – that are expected to experience significant growth. Job openings should be plentiful due to the large size and high rate of turnover associated with this occupation.

The average annual wage in this field is $33,654, with an earning potential of about $40,706 per year.*

Courses

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Courses are from the 2018-19 Catalog

TOTAL PROGRAM CREDITS57 credits

TOTAL PROGRAM CREDITS57 credits

Entry Information

Check out the information below to learn how you can get started!

When Can I Start?


The program typically starts in Fall, Winter, Spring, Summer Quarters.

What Are The Minimum Entry Requirements?


These requirements are for the Certificate.

  • Accuplacer Reading Comprehension score of 71 or a C grade in RDG 085, and Accuplacer Sentence Skills score of 71 or a C grade in ENGL 092.
  • Accuplacer Arithmetic score of 50 or a C grade or better in MATH 090.

What Are My Next Steps?


  1. Apply to BTC and Financial Aid
  2. Take the ACCUPLACER/Placement Test
  3. Attend an Advising & Registration Session
  4. Prepare to Attend

Program Outcomes

  • Graduates will be able to demonstrate competency in touch keyboarding at 40 wpm on a three minute timing with a three error limit.
  • Graduates will be able to demonstrate 73 percent competency in word processing, written business communication, business math, effective oral communication skills, office skills and procedures, and MS Windows.

Janell Massey - Instructor image

Janell Massey

Area of Instruction


Business & Computer Information Systems

Degrees and Certifications


M.Ed., Business Education, Western Washington University

B.A., Business Education, Western Washington University

Certificate, Microsoft Certified Application Specialist in Access, Excel, and Word 2007

Certificate, Microsoft Office Specialist: MS Word 2010 Core and Expert

Certificate, WA Professional Technical Certification

Contact Info


360 752-8410
jmassey@btc.edu
Campus Center (CC) - Room 213

 

Background


Profile
Janell Massey has been a Business Computer Information Systems (BCIS) instructor at Bellingham Technical College since 2007. Prior to that, she spent ...

    • Janell Massey has been a Business Computer Information Systems (BCIS) instructor at Bellingham Technical College since 2007. Prior to that, she spent 20 years as a high school business education teacher, work-based learning coordinator, career and technical education director, and career counselor. She graduated from Western Washington University with a master’s degree in Business Education (1991), and. while at BTC, she has earned tenure status and expanded her Microsoft certifications. Janell is currently the advisor for Administrative Assistant, Office Assistant, Receptionist and Data Entry Specialist degree and certificates. She is also an IAAP – International Association of Administrative Professionals member (since 2013); and a NBEA – National Business Education Association member (since 1987-2000/2013).